Dorothy Kwarteng
Accra
Summary
I am a highly motivated, detail-oriented individual with robust communication and organizational skills. I excel in collaborating in fast-paced environments and am unwavering in delivering exceptional customer service. I leverage my abilities in a dynamic role that drives growth and significantly contributes to the organization's success.
I am familiar with scheduling, time management and proficient in office software and communication tools. Aiming to streamline operations and enhance productivity through reliable support.
Overview
1
1
year of professional experience
Work History
Personal Assistant (CEO)
Impact Life Insurance Company Ltd
06.2024 - Current
- Maintained appropriate filing of personal and professional documentation.
- Schedule meetings, manage calendars, and coordinate events and speaking engagements.
- Improved time management of the chief executive through effective prioritization and organization of tasks.
- Answer phone calls and draft correspondence email
- Take accurate and comprehensive notes at meetings
- Assist with daily management
- Run errands as requested
- Plan travel, including flights, accommodation, and ground transportation
Brand Management
Impact Life Insurance Company Ltd
06.2024 - Current
- Monitor and respond to comments on all social media pages
- Coordinate with designers for fliers/artwork based on content
- Plan and Social Media Strategy
Administrative Assistance
Impact Life Insurance Company Ltd
11.2023 - 06.2024
- Providing administrative support to Management, employees, and in some cases, clients and visitors
- Handling office ad-hoc duties answering phones, organizing files, sending emails
- Performing various administrative duties such as maintaining records and managing office supplies
Front Desk Executive
Impact Life Insurance Company Ltd
11.2023 - 06.2024
- Handled incoming calls, emails, and in-person inquiries efficiently and effectively
- Provided information and assistance to guests and directed them to the appropriate persons or departments
- Ensured the smooth flow of schedules and coordinating with other staff members
- Dispatched items to various Branches and other institutions
- Provided excellent customer service by addressing clients' needs, resolved issues or complaints promptly, and ensured customer satisfaction
- Handled multiple tasks simultaneously, such as answering calls, and assisted with various client
Administrative Assistant (Internship)
Africa Business Bureau
10.2023 - 12.2023
Education
Bachelor of Arts - Psychology and Theatre arts
University of Ghana
01.2023
W.A.S.S.C.E - General Arts
A.M.E Zion Girls Senior Hight School
Winneba, Central Region01.2019
General Arts
Tema Secondary School
Tema, Gt. Accra01.2018
B. E. C. E -
Rose Ben Academy
Accra, Ghana08-2017
Skills
- Customer Service skills
- Self-starter
- Ability to identify, analyze, and solve problems
- Skilled in providing basic care to clients
- Able to work well in a team
- Strong Communication Skills
- Multitasking and Organization
- Appointment Scheduling
- Time Management
Positions Held
- Personal Assistant to the CEO
- Front Desk Executive
- Assistant Girls Prefect
- Entertainment Prefect
- Drama Directress
- Aloud Creative Dance rep
Volunteer Experience
- Teens Aloud Foundation
- Vivies Dance Factory
Hobbies and Interests
- Reading
- Listening to music
- Dancing
- Scriptwriting
Awards
- Best Supporting Actress (Sankofa drama Competition)
- Best Actress (Tema secondary school)
- Best English Student (Roseben Academy School)
- Best Playwright (Sankofa Drama Competition)
- Dancer of the year (2023) (Tertiary Student Awards)
References
Available on Request
Timeline
Personal Assistant (CEO)
Impact Life Insurance Company Ltd
06.2024 - Current
Brand Management
Impact Life Insurance Company Ltd
06.2024 - Current
Administrative Assistance
Impact Life Insurance Company Ltd
11.2023 - 06.2024
Front Desk Executive
Impact Life Insurance Company Ltd
11.2023 - 06.2024
Administrative Assistant (Internship)
Africa Business Bureau
10.2023 - 12.2023
Bachelor of Arts - Psychology and Theatre arts
University of Ghana
W.A.S.S.C.E - General Arts
A.M.E Zion Girls Senior Hight School
General Arts
Tema Secondary School
B. E. C. E -
Rose Ben Academy
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