Dorothy Ewoenam Dohnani
Accra
Summary
Dedicated student with strong communication and interpersonal skills, ready to contribute in a professional environment. Experienced in data entry and financial transactions, ensuring accuracy and efficiency. Quick learner with the ability to memorize product details, enhancing customer service and relationship building.
Overview
4
4
years of professional experience
Work History
Hospitality Assistant
Akuse hotel
Accra
01.2024 - 08.2024
- Delivered exceptional customer service to improve guest experiences.
- Assisted in managing daily operations within hospitality environment.
- Coordinated with team members to uphold cleanliness and organization standards.
Records Clerk
Minstry of Defense
Accra
03.2023 - 05.2023
- Maintained accurate personnel and operational records to support organizational efficiency.
- Processed incoming and outgoing correspondence to enhance communication flow.
- Organized filing systems for easy access to vital information by authorized personnel.
Hospitality Manager
DEW Hotel
Accra
09.2020 - 12.2022
- Coordinated staff schedules to optimize service coverage efficiently.
- Managed daily operations to deliver exceptional guest experiences.
Education
Bachelor of Arts - Philosophy
University of Ghana
Accra,Ghana02-2027
Skills
- Critical thinking and problem solving
- Effective communication
- Customer service excellence
- Team collaboration and synergy
- Conflict resolution strategies
- Time management skills
- Data entry accuracy
- Adaptability and flexibility
Timeline
Hospitality Assistant
Akuse hotel
01.2024 - 08.2024
Records Clerk
Minstry of Defense
03.2023 - 05.2023
Hospitality Manager
DEW Hotel
09.2020 - 12.2022
Bachelor of Arts - Philosophy
University of Ghana