Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Dornyoh David

Accra

Summary

Highly skilled Technical Project Manager with over 10 years of experience in the IT, Telecom, and Fin-tech sectors. Possessing a strong engineering background, I have expertise in DevOps, telecom systems, programming, system architecture, agile methodology, and project management. I am passionate about leveraging academic knowledge and professional experiences to contribute to challenging environments through research, innovation, and hard work.

Overview

11
11
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work History

IT Project Manager

MFS AFRICA
10.2022 - Current
  • Collaborated with software developers, system admin, account managers and partners which are MNO and MTO through daily stands up and various technical meeting
  • Executed various projects using both Waterfall and Agile methodologies.
  • Utilised in-depth business analysis techniques to identify areas for improvement for various systems
  • Coordinated project resources ( developers ,sysadmin ,account managers, third party, vendors) and allocating tasks based on team members' strengths and skills.
  • Facilitated regular team meetings and status updates, promoting clear communication and alignment .
  • Developed and maintained comprehensive project documentation, aligning with business objectives using confluence
  • I have identified risks and clearly communicated which has saved time and cost for my current organisation.
  • I have delivered 15 Integrations project in 2023 against a target of 12 projects /year

Senior Operations Analyst Integrations

MFS AFRICA
04.2021 - 10.2022


  • Assist customers and GP team with issues related to our API
  • Accelerate Customer issue resolution through emails and calls
  • Run E2E tests after node addition through the LLA
  • Contribute to Enterprise functions and services improvement
  • Contribute to bugs resolution noticed through API testing
  • Managed Cross Border projects from Onboarding to Go live
  • Serve as a liaison between our customers and our product team
  • Engage in development discussions to create/improve API
  • Troubleshoot query issues related to our API
  • Assist with user management and report creation in ART

Remote, Associate Developer

Turntabl
01.2021 - 04.2021
  • Training in Programming languages such as C++,scala,Java,Python
  • Engaged in various activities to help understand distributed systems, designs
  • patterns and software development methodologies and best practices.
  • Contribute to build Trade Engine using Angular and Spring Boot


System Engineer

Huawei Co Ltd
09.2015 - 04.2021

National Service Personnel (Same Role)2015-2016

  • 2X Upgraded Huawei M2000 HA Cluster system that manages wireless network in a production environment
  • 2X Upgraded Huawei U2000 HA Cluster that manages Transmission network system in a production environment
  • Lead the Migration of SDM &ICTOM migration from Amazon cloud to Huawei Cloud environment for MTN project
  • Designed flowchart, Workflows for NOC processes and transformed user requirements to APP functionality
  • Built Application using OWS for ICTOM automations that help improve the efficiency and the system KPI from 80% to 95%
  • Designed and built Mobile and Web applications using OWS framework based on
  • AWS that contributed to the digitalization of Huawei AMS processes
  • Provided training for engineers to efficiently use the NOC applications
  • Provide support to NOC engineers with their various tools such as (Huawei
  • M2000, Remedy, Ericsson OSS etc.…)
  • Analyzed system KPI(s) and provide solutions that help management to meet their targets promised to the customer
  • Integrated and Managed SMSC and Email gateway for notifications and reporting purposes in Various systems used by NOC


Software Developer

Affine Global
04.2020 - 12.2020
  • Work with IBM Watson Studio, IBM services and DB2,
  • Toolchain used to integrate Prime Responder system to
  • Help fight covid19

Software Developer

HeroLoop
04.2020 - 12.2020
  • Provided Backend support in agile dev team
  • Writing REST API, in php and Python and implementing
  • Text to speech API that was used to feed in an AI module

Graphic Designer

Curious Minds
08.2015 - 08.2016
  • Designed engaging brochures, banners and signs for printing.
  • Created corporate branding, designing cohesive looks from logos to letterheads.
  • Oversaw design development from concept to completion, including branding graphics, print design and marketing collateral.
  • Interfaced with clients to determine marketing and design vision, defining strategic scopes of work and delivery schedules.

Network Support

NETCONNECT
03.2014 - 09.2014
  • Configured routers, switches, firewalls, wireless controllers, access points and communication hardware to deploy and manage LAN, WAN and wireless networks.
  • Administered, maintained and supported network systems to provide consistent security, availability and performance.

IT Teaching Assistant

NETBASE IT
03.2013 - 09.2014
  • Supervised students to complete their various assignments.
  • Performed administrative activities such as taking attendance, marking assignments and maintaining student records.

Education

Master of Science - Computer Science

University of Ghana
Ghana
01.2023 -

Bachelor of Science - Telecom Engineering

Ghana Technology University
Accra,Ghana
09.2011 - 04.2015

Certificate of Higher Education - Cisco Network Administrator (CCNA)

Ramsys Academy
Accra,Ghana

DIPLOMA - Graphic Designing

Netbase ICT
Accra, Ghana

A-Levels - Mathematics and Natural Science

LEGAL
Lome, Togo
09.2007 - 09.2010

Certification In Project Management - Project Management Professinal

Cambridge Center of Excellence
Accra, Greater Accra Region
10.2022 - 11.2022

Skills

  • Project Management tool: Clickup , Jira , Monday , Trello
  • Project Management: Demonstrated ability to lead and manage complex technical projects from inception to completion Proficient in developing project plans, defining project scopes, allocating resources, and managing project budgets and timelines
  • Communication Skills: Excellent communication and interpersonal skills, with ability to effectively communicate technical concepts to both technical and non-technical stakeholders Experienced in facilitating meetings, conducting presentations, and providing clear and concise project updates
  • Problem-Solving: Strong analytical and problem-solving skills, with ability to identify issues, analyse root causes, and develop practical solutions to address challenges Proven track record of overcoming obstacles and driving projects forward to successful completion
  • DB: MYSQL, Sybase, firebase, mongo,DB2,NoSQL,Oracle
  • Programming:Java,Python,PHP,Good Understanding of REST API and Webservices; Ability to read and analyse computer algorithm
  • DevOps: Conversant with CI/CD tools such as Git, OpenShift, Docker
  • GCP Cloud : Ability to highlight purpose and value of GCP services
  • Protocols: TLS, IP, CORBA,SNMP,HTTP, SSL
  • System Architecture : Good understanding of service-oriented,Architecture,API management, Patterns, Micro-services, Event Driven Architecture

Certification

  • Apr 2021 Associate Cloud Engineer (GCP)
  • Feb 2020 Developing Applications with GCP (coursera IBM)
  • Feb 2020 IBM Data Science Professional (coursera GCP)
  • Sept 2019 OWS DEVELOPER CERTIFICATE(Huawei)

Accomplishments

  • Hackathon Winner Team 2023
  • IBM Call for Code 2020 Heroloop team
  • Best Service Award by Huawei 2018

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Master of Science - Computer Science

University of Ghana
01.2023 -

IT Project Manager

MFS AFRICA
10.2022 - Current

Certification In Project Management - Project Management Professinal

Cambridge Center of Excellence
10.2022 - 11.2022

Senior Operations Analyst Integrations

MFS AFRICA
04.2021 - 10.2022

Remote, Associate Developer

Turntabl
01.2021 - 04.2021

Software Developer

Affine Global
04.2020 - 12.2020

Software Developer

HeroLoop
04.2020 - 12.2020

System Engineer

Huawei Co Ltd
09.2015 - 04.2021

Graphic Designer

Curious Minds
08.2015 - 08.2016

Network Support

NETCONNECT
03.2014 - 09.2014

IT Teaching Assistant

NETBASE IT
03.2013 - 09.2014

Bachelor of Science - Telecom Engineering

Ghana Technology University
09.2011 - 04.2015

A-Levels - Mathematics and Natural Science

LEGAL
09.2007 - 09.2010

Certificate of Higher Education - Cisco Network Administrator (CCNA)

Ramsys Academy

DIPLOMA - Graphic Designing

Netbase ICT
Dornyoh David