Doris Pokuaa

• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Emptied trashcans and transported waste to collection areas.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Handled equipment, chemicals, and materials properly and with caution.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.

• Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
• Provided assistance to other staff members with cleaning of difficult areas.
• Organized and used industrial cleaning products following strict safety procedures.
• Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
• Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
• Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
• Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
• Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
• Ordered and stocked cleaning supplies based on current workload and upcoming jobs.

· Clean and tidy up hotel rooms, hallways, elevators, lobbies, common areas, fitness and business centers, and restaurants

· Dust and polish various surfaces and furniture

· Vacuum, sweep, and mop floors

· Empty trash bins

· Change linens and towels and replace toiletries

· Provide laundry services for guests

· Collaborate with the housekeeping team to complete the daily cleaning schedule

· Restock cleaning supplies in the hand cart

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Maintained floor cleaning and waxing equipment.
• Maintained optimal supply levels to meet daily and special cleaning needs.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Used power scrubbing and waxing machines to scrub and polish floors.
• Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
• Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.