Travelling
Doris Osei-Acheampong
Reading,Berkshire
Summary
PERSONAL PROFILE A hard working, friendly, confident, motivated and self-assured person who has the drive to succeed and progress. Has a proven record of time keeping with excellent attendance and punctuality. I am Doris Osei-Acheampong a graduate from University of Wolverhampton who studied Medical Physiology and Diagnostics at University of Wolverhampton. My studies and previous work experiences have always been in these areas and I am currently looking to progress my career in a more challenging role
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Retail Sales Assistant
Home Bargains Stores
Reading , Berkshire
09.2021 - Current
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Greeted customers and helped with product questions, selections and purchases.
Healthcare Customer Service Representative
Lashbrook House Care Home, Majesticare
Lower Shiplake, Berkshire
03.2018 - 12.2018
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Reviewed daily care slips for doctors.
- Responded proactively and positively to rapid change.
- Delivered prompt service to prioritize customer needs.
Retail Sales Assistant
Primark Stores
Reading , Berkshire
09.2016 - 03.2018
- By providing care to patients under the direct supervision of the Registered Nurse o Helping with personal care and assisting in the safe lifting and transferring of clients o Observing and recording conditions of the service users
- Worked as a retail sales assistant making sure all products and displays are maintained to higher standards o Stocking shelves with merchandise and making sure the shop floor was kept clean
- I also had my work experience at Oxford Road Pharmacy o Selling over the counter medicine o Taking in, handing out and also dispensing prescriptions o Reporting all problems and queries to the Pharmacist
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Effectively located merchandise across various stores to address customer needs.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Issued receipts and processed refunds, credits or exchanges.
retail sales assistant
Poundland And Dealz
Reading , Berkshire
10.2015 - 09.2016
- Pound land and Dealz o Worked as a,
- Greeting, assisting and serving customers in a fast paced environment o Creating a welcoming environment and achieving personal sales targets
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Effectively located merchandise across various stores to address customer needs.
- Greeted customers and helped with product questions, selections and purchases.
- Assisted customers with locating and choosing merchandise in store departments.
Volunteer
Sue Ryder
Reading , Berkshire
01.2014 - 01.2015
- Sorting and making sure clothes are worthy to be on the shop floor o Making sure the shop floor was kept clean and tidy at times o Serving customers at the tills and also helping them have an enjoyable shopping experience
- Maintained clean facilities to better serve program needs.
- Responded to questions from customers and community members.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor Of Science - Medical Physiology And Diagnostics
University of Wolverhampton
Wolverhampton 09.2018 - 07.2022
Extended Diploma - Applied Science (DMM)
Reading College
Reading 09.2015 - 07.2017
Btec First Diploma - Applied Science
Reading College
09.2014 - 07.2015
Skills
Excel and other online softwareI adapt quickly to changes around me and also have excellent verbal andCommunication skills
Cash Handling
Microsoft applications proficiency
Interpersonal skills
Attention to Detail
Problem-Solving
Self-Motivated
MS Office
Interests
Meeting new people
Going to the cinema
Spending time with family and friends
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Sales Assistant
Home Bargains Stores
09.2021 - Current
Bachelor Of Science - Medical Physiology And Diagnostics
University of Wolverhampton
09.2018 - 07.2022
Healthcare Customer Service Representative
Lashbrook House Care Home, Majesticare
03.2018 - 12.2018
Retail Sales Assistant
Primark Stores
09.2016 - 03.2018
retail sales assistant
Poundland And Dealz
10.2015 - 09.2016
Extended Diploma - Applied Science (DMM)
Reading College
09.2015 - 07.2017
Btec First Diploma - Applied Science
Reading College
09.2014 - 07.2015
Volunteer
Sue Ryder
01.2014 - 01.2015