Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

DORIS KWANIN

Accra

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 6 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Business and Financial Project Manager

Traffic Free Ghana
03.2019 - Current
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Provided detailed project status updates to stakeholders and executive management.
  • Prepared and submitted project invoices for review and approval.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.

Assistant Sales and Marketing Manager

Electroland Ghana Limited
08.2018 - Current
  • Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls
  • Tracking sales goals and reporting results as necessary
  • Managed key accounts, fostering strong client relationships that contributed to sustained revenue growth over time. Managing Portfolios of ABSA Bank, MPS, GT Bank, BoG, Bollore etc
  • Send pro-forma invoice to customers
  • Prepare sales orders for customers
  • File all documents relevant to the department and external authorities i.e GRA, SSNIT etc
  • Prepare meeting room and document ready for meetings
  • Answer questions and address complaints from customers.
  • Analyzed market trends, identifying opportunities for product expansion and increased sales.
  • Developed strong relationships with clients for long-term business growth and customer satisfaction.
  • Increased sales revenue by strategizing and implementing effective marketing campaigns.

Internal Control and Due Diligence department

Agricultural Development Bank (National Service)
09.2017 - 07.2018
  • Assist with conducting snap check on other departments
  • Assist with monitoring of dormant account activation
  • Assist with review of other departments policies and procedures
  • Record entries on document received and dispatched; in department’s database
  • Assist in writing end of month report for the department
  • Assist in writing minutes for departmental meetings
  • Assist with organizing training sessions across branches on policies of the bank
  • Assist with reconciliation and monitoring of other department’s General Ledger schedules.

Internship

Ghana Tourism Authority
06.2016 - 07.2016
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Record entries on all informal hospitality enterprises into organization’s database
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Assist in recording, licensing, inspection of informal hospitality enterprises
  • File all documents relevant to the quality assurance department
  • Disseminating information via the company's channels to various departments and stakeholders.
  • Sorted and organized files, spreadsheets, and reports.
  • Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.

Internship

National Museum and Monument Board
08.2015 - 08.2015
  • Educate school children, families, visitors and special interest groups
  • Participate in program either sponsored by the organization or invited to
  • Assist in writing speech and report for the department.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

Bachelor of Arts - Culture And Tourism

K.N.U.S.T
Kumasi, Ghana
10.2017

No Degree - Business

Winneba Senior High School
Winneba, Ghana
08.2014

Skills

  • Good communication and planning skills
  • Leadership and Supervisory skills
  • Entrepreneurial skills
  • Resource Allocation
  • Inventory Control
  • Contract Management

Personal Information

  • Nationality: Ghanaian
  • Hobbies:

DIY Projects: Problem-solving skills, creativity, and a hands-on approach to challenges.

Technology Enthusiast: Interest in the latest technological trends. 

Volunteering: Commitment to community and social causes. 


References

  • Mr. Reginald Quaynor, Chief Executive Officer, Traffic Free Ghana, 0503399930
  • Mr. Vincent Azan-Gbiok, Sales manager, Electroland Ghana Limited, 0244926012
  • Mr. Gideon Otu, Head, Internal Control Department, adb Bank, 0243160103

Timeline

Business and Financial Project Manager

Traffic Free Ghana
03.2019 - Current

Assistant Sales and Marketing Manager

Electroland Ghana Limited
08.2018 - Current

Internal Control and Due Diligence department

Agricultural Development Bank (National Service)
09.2017 - 07.2018

Internship

Ghana Tourism Authority
06.2016 - 07.2016

Internship

National Museum and Monument Board
08.2015 - 08.2015

Bachelor of Arts - Culture And Tourism

K.N.U.S.T

No Degree - Business

Winneba Senior High School

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