Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic

Doris Kunkrah

Accra, Ghana

Summary

Dynamic professional with a proven track record at Investigroup LLC, excelling in customer relations and product education. Known for clear communication and active listening, I effectively addressed client needs, enhancing satisfaction and loyalty. My adaptability and reliability drive successful outcomes in fast-paced environments, ensuring clients receive tailored solutions.

Overview

6
6
years of professional experience

Work History

Salesperson

Investigroup LLC
Accra
08.2025 - Current
  • Utilized expertise to identify and address client needs, ensuring effective solutions.
  • Assisted customers with product inquiries and sales processes.
  • Demonstrated product features to enhance customer understanding.
  • Collaborated with team members to enhance customer service strategies.
  • Conducted inventory checks to ensure product availability and accuracy.
  • Participated in training sessions to improve sales techniques and product knowledge.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.

Early Childhood Educator

KAFPAT Int. School
Accra
01.2020 - 03.2021
  • Developed engaging lesson plans for diverse classroom activities.
  • Fostered a nurturing environment to support children's emotional development.
  • Utilized creative teaching methods to enhance student participation and interest.
  • Organized classroom materials and resources for effective learning sessions.
  • Maintained a safe and clean classroom environment for all students.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Organized indoor and outdoor playtime activities to promote physical and mental development of children.

Education

Associate of Applied Science - IT

BYU
Idaho
11-2026

Skills

  • Clear communication
  • Empathy and patience
  • Active listening
  • Positive reinforcement
  • Product education
  • Email correspondence
  • Customer relations
  • Inbound customer service
  • Issue follow up
  • Documentation and reporting
  • Order processing
  • Brand representation
  • Contract negotiation expertise
  • Adaptability and flexibility
  • Order documentation
  • Reliability
  • Computer skills
  • Customer data confidentiality

Languages

English
First Language
French
Beginner
A1

Affiliations

  • I love cleanliness and orderliness hence I often partake in communal activities to help clean the environment.
  • I'm a human rights activist I've voluntarily joined NGOs to educate the youth, especially young ladies, about their rights in society.
  • I'm a singer. The fact that I'm a good communicator with good vocals is mostly due to the fact that I've been in the limelight most of the time.

Accomplishments

  • I've won several awards for being an educator for the youth.

Timeline

Salesperson

Investigroup LLC
08.2025 - Current

Early Childhood Educator

KAFPAT Int. School
01.2020 - 03.2021

Associate of Applied Science - IT

BYU
Doris Kunkrah