Doris Kunkrah
Accra, Ghana
Summary
Dynamic professional with a proven track record at Investigroup LLC, excelling in customer relations and product education. Known for clear communication and active listening, I effectively addressed client needs, enhancing satisfaction and loyalty. My adaptability and reliability drive successful outcomes in fast-paced environments, ensuring clients receive tailored solutions.
Overview
6
6
years of professional experience
Work History
Salesperson
Investigroup LLC
Accra
08.2025 - Current
- Utilized expertise to identify and address client needs, ensuring effective solutions.
- Assisted customers with product inquiries and sales processes.
- Demonstrated product features to enhance customer understanding.
- Collaborated with team members to enhance customer service strategies.
- Conducted inventory checks to ensure product availability and accuracy.
- Participated in training sessions to improve sales techniques and product knowledge.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
Early Childhood Educator
KAFPAT Int. School
Accra
01.2020 - 03.2021
- Developed engaging lesson plans for diverse classroom activities.
- Fostered a nurturing environment to support children's emotional development.
- Utilized creative teaching methods to enhance student participation and interest.
- Organized classroom materials and resources for effective learning sessions.
- Maintained a safe and clean classroom environment for all students.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Organized indoor and outdoor playtime activities to promote physical and mental development of children.
Education
Associate of Applied Science - IT
BYU
Idaho11-2026
Skills
- Clear communication
- Empathy and patience
- Active listening
- Positive reinforcement
- Product education
- Email correspondence
- Customer relations
- Inbound customer service
- Issue follow up
- Documentation and reporting
- Order processing
- Brand representation
- Contract negotiation expertise
- Adaptability and flexibility
- Order documentation
- Reliability
- Computer skills
- Customer data confidentiality
Languages
English
First Language
French
Beginner
A1
Affiliations
- I love cleanliness and orderliness hence I often partake in communal activities to help clean the environment.
- I'm a human rights activist I've voluntarily joined NGOs to educate the youth, especially young ladies, about their rights in society.
- I'm a singer. The fact that I'm a good communicator with good vocals is mostly due to the fact that I've been in the limelight most of the time.
Accomplishments
- I've won several awards for being an educator for the youth.
Timeline
Salesperson
Investigroup LLC
08.2025 - Current
Early Childhood Educator
KAFPAT Int. School
01.2020 - 03.2021
Associate of Applied Science - IT
BYU
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