Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesManager

Doris Appiah

Ontario

Summary

Dynamic Sales Manager with a proven track record at Cashier, enhancing client satisfaction and boosting sales through strategic planning and relationship building. Excelled in staff management and sales team training, achieving notable performance improvements. Skilled in utilizing advanced technology for operational efficiency, demonstrating a balance of hard and soft skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Manager

Cashier
05.2023 - 05.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Package Scanner

Scanner
08.2021 - 02.2023
  • Increased package scanning efficiency by utilizing advanced scanning equipment and software.
  • Served as a reliable team member, consistently arriving to work on time, prepared, and ready to contribute to daily operations and overall team success.
  • Adhered to strict quality control standards while performing daily tasks, resulting in fewer errors and increased customer satisfaction.
  • Managed time effectively, balancing multiple tasks and maintaining high levels of productivity during periods of both low and high shipment volume.

Package Sorter

Sorter
02.2019 - 05.2021
  • Supported shipping department by preparing sorted packages for transportation, reinforcing company's reputation for punctuality.
  • Collaborated with team members to sort large volumes of packages quickly and accurately.
  • Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.
  • Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.

Education

S.H.S Graduate - Home Economics

Asokore T.I. Ahmadiyya Girls Senior High School
Asokore, Ghana
06.2018

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance

Certification

Volunteering work at Rexdale Community Health Center. Ontario, Canada

Timeline

Sales Manager

Cashier
05.2023 - 05.2024

Package Scanner

Scanner
08.2021 - 02.2023

Package Sorter

Sorter
02.2019 - 05.2021

S.H.S Graduate - Home Economics

Asokore T.I. Ahmadiyya Girls Senior High School

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Doris Appiah