Hi, I’m
Dorcas Lesikuor Kabu
Customer Service Personnel
Accra,AA
Summary
A team player, adaptable, confident and determined to meet set goals.
Willing and ready to learn, relearn and unlearn in order to deliver effectively and efficiently with or without pressure and can work overtime if needed, required or when necessary.
Skilled in handling multiple tasks, coordinating schedules, and maintaining effective communication between all parties.
Significant positive impact on efficiency and productivity in previous roles.
Overview
3
years of professional experience
Work History
Cultural Games Association
Second Assistant Organizer
10.2021 - 02.2022
Passion Air (Pisces Aviation Limited)
Aviation Security Agent
06.2021 - 09.2021
Ghana Airports Company Limited
National Service Personnel (Airside Operations)
01.2017 - 01.2018
Lands Commission (Survey and Mapping Unit)
Internship Program
01.2016
Ashanti Regional Coordinating Council (Budget and Finance Department)
Internship Program
01.2015
Education
University of Cape Coast
Bachelor of Science from Geography and Regional Planning
01.2017
St. Monica’s Senior High School
General Arts from Geography, Economics, Government and History
01.2013
Skills
- Good internet orientation
- Intermediate typing skills
- Knowledge in MS Word
- Knowledge in Excel
- Knowledge in PowerPoint
- Data collection
- Data analysis
- Data management
- SPSS
- ARC GIS
- Excellent communication
- Human relations
- Interpersonal relationship
- Online presentations
- Video apps
- Initiative
- Drive
- Proactive problem solving
- Planning
- Result-driven
- Innovation
- Team performance
- Assertiveness
- Open-mindedness
- Risk assessment
- Emergency response
- Incident reporting
- Regulatory compliance
- Customer service
- Team collaboration
- Operational efficiency
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Document preparation
- Office administration
- Meeting planning
- Presentation development
- Verbal and written communication
- Basic mathematics
- Call reception
- Record keeping
- Administrative tasks
- Computer skills
- Fast learner
- Administrative duties
Hobbies and Interests
- Field work and practical work
- Reading
- Solving Puzzles and playing Scrabble
References
- Mr. Elipklim Akudeka, Senior Geomatic Technician, Lands Commission (Survey and Mapping Unit), 0243 224 609, eakudeka@yahoo.com
- Dr. Collins Adjei Mensah, Lecturer, University of Cape Coast, 0244817067, collinsadjeimensah@gmail.com
- Mr. Benjamin K. Stiles, Airside Operations Officer, Ghana Airports Company Limited (Kumasi), 0242 867 619
Personal Information
- Date of Birth: 01/09/95
- Nationality: Ghanaian
- Marital Status: Single
Languages
English
First Language
French
Beginner
A1
Timeline
Second Assistant Organizer
Cultural Games Association
10.2021 - 02.2022
Aviation Security Agent
Passion Air (Pisces Aviation Limited)
06.2021 - 09.2021
National Service Personnel (Airside Operations)
Ghana Airports Company Limited
01.2017 - 01.2018
Internship Program
Lands Commission (Survey and Mapping Unit)
01.2016
Internship Program
Ashanti Regional Coordinating Council (Budget and Finance Department)
01.2015
University of Cape Coast
Bachelor of Science from Geography and Regional Planning
St. Monica’s Senior High School
General Arts from Geography, Economics, Government and History
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