Dorcas Nana Afia Asante

• Tasked with overseeing staff activities.
• Assigning of work responsibilities to staff.
• Coordinate service delivery.
• Solving staff and team challenges.
• Ensuring customer needs are addressed effectively.

• I was a National Service Personnel tasked with administrative work such as arranging of documents, typing, taking and keeping of records, printing of documents, and submitting of documents to other internal offices of the ministry, other ministries and the jubilee house of Ghana.
• Filling of visa application forms for dignitaries and other employees for work purposes.
• Submitting of visa applications to the ministry of foreign affairs and embassy centers.

• Tasked with administrative work such as arranging of document, records taking and keeping, typing and printing of documents and submitting documents to various offices.
• Drafting of Procurement Plan.
• Drafting of Budget.
• Drafting of Tenders.
• Drafting of Evaluation Reports.

It was an internship attachment program organized by my school and I participated in it.

• Learned about Procurement and Supply Chain Management technique.
• Learned about how to draft a procurement plan.
• Tasked to the arrangement of school documents.

• Taking food and beverage orders from customers.
• Placing orders across all branches the restaurant has in the city (Accra).
• Making sure customers orders are placed on time and delivered to them on time.

• I was stationed at the Supreme Court of Ghana to render customer services.
• Tasked to interact with customers to receive feedback and also serve as the first point of contact for queries.
• Tasked with administrative duties such as the organizing all documents pertaining to activities of the company.
• Tasked to receive letters and documents addressed to the chief justice office and the judicial service office and send to appropriate secretariat.

• Tasked with aiding new users navigate through the Irokotv application on both Android and iOS.
• Served as a point of contact for all service subscriptions.

• Offered vending services for customers who wished to purchase electricity credit.
• Completed registration for both new customers and already existing ones who had lost their electricity cards.
• Helping out with customer complaints and solving problems concerning their meters.