Dorcas Gyamfi
Accra
Summary
Dynamic professional with experience at the Ghana Football Association, excelling in social media management and audience engagement. Proven ability to enhance public relations through strategic communication and event coordination. Recognized for developing impactful content and fostering collaboration, driving brand growth and community involvement. A dependable team player committed to excellence.
Overview
3
3
years of professional experience
Work History
Internship Student
Public Engagement Department of Parliament of Ghana
Accra
06.2024 - 09.2024
- Attended parliamentary sittings twice or thrice a week to observe proceedings.
- Documented guest visits, school visits, and related events for official records.
- Organized and maintained departmental memos and documents to prevent mix-ups.
- Assisted in coordinating public forums for school visits requested by Members of Parliament.
- Conducted research on student Parliaments and Mock Parliaments.
- Managed the dispatch of memos and files to relevant departments.
- Engaged constituents and welcomed guests before entry into the public gallery.
- Requisitioned and collected necessary items for the department from procurement.
- Drafted a social media framework to enhance public engagement with Parliament.
- Developed an operational manual and guidelines for student Parliaments in secondary schools.
Executive Assistant to Head of Women's Football Development
Ghana Football Association
Accra
03.2023 - 04.2024
- Provided administrative support, managing emails, calendars, and events
- Coordinated meetings, conferences, and maintained confidentiality in handling sensitive information
Community and Social Media Manager
Soccabet Ghana
Accra
01.2022 - 01.2023
- Developed social media strategies, creating engaging multimedia content
- Boosted engagement and partnered with influencers for brand growth
- Tracked performance metrics and ensured consistent branding across platforms
Administrative Manager
Berry Ladies Football Club
Accra
07.2021 - 12.2021
- Oversaw daily office operations, travel coordination, and filing systems
- Planned events, managed social media, and mentored team members
- Managed busy calendar for executive team, planning and preparing meetings and communications.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
Education
West Africa Senior Secondary Certificate Examination (WASSCE) -
Apam Senior High School
Apam01-2014
Bachelor of Arts - Communication Studies, Advertising, Public Relations, Marketing
African University College of Communication
Accra - GhanaSkills
- Social media management
- Audience engagement
- Public relations
- Communication strategies
- Event coordination
- Research skills
- Report preparation
- Event assistance
- Fast learner
- Note-taking
- Workflow optimization
- Critical thinker
- Presentation development
- Research
- Correspondence writing
- Interpersonal and social skills
- Telephone etiquette
- Outstanding communication skills
- Dependable and reliable
- Teamwork and collaboration
- Professionalism and etiquette
- Presentations
References
- Janet A. Quaye, Human Resources Manageress, Soccabet Ghana, amankwaananaakua@gmail.com
- Dorcas Gyamfi, Head of Production, SuperSport, akuafremah@gmail.com
Languages
English
First Language
Timeline
Internship Student
Public Engagement Department of Parliament of Ghana
06.2024 - 09.2024
Executive Assistant to Head of Women's Football Development
Ghana Football Association
03.2023 - 04.2024
Community and Social Media Manager
Soccabet Ghana
01.2022 - 01.2023
Administrative Manager
Berry Ladies Football Club
07.2021 - 12.2021
West Africa Senior Secondary Certificate Examination (WASSCE) -
Apam Senior High School
Bachelor of Arts - Communication Studies, Advertising, Public Relations, Marketing
African University College of Communication
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