DORA SAM-ATTAKORA
Summary
Hard-working IT Security Engineer with strong organizational skills. Achieves company goals through exceptional planning and prioritization.
Overview
15
15
years of professional experience
1
1
Certification
Work History
IT Security
S.S.N.I.T
10.2023 - Current
Conducted risk assessments for identifying potential vulnerabilities.
Performed penetration testing to evaluate network security strength.
Assessed threat intelligence to identify potential risks to the organization and recommend appropriate mitigations
Maintained security by monitoring the network infrastructure to identify threats
Analyzed and assess vulnerabilities in the infrastructure (software, hardware, networks), investigates available tools and countermeasures to remedy the detected vulnerabilities, and recommends solutions and best practices.
Provide mentorship and training to Junior cybersecurity staff, helping them develop their skills and knowledge
IT Service Desk
S.S.N.I.T
03.2015 - 09.2023
Logged incidents reported (calls, email or work-in) into SSNIT Service Desk System all the necessary information required for resolution
Track incidents resolution and provide user feedback until the incident is resolved
Keep users informed of planned service interruption before the interruption
Complete and submit ICT Access Request Forms to the IT Manager for approval or explain to user why the request may be delayed or not granted
Informed users of completed request of completing the request
Receive and grant all requests for user profile modifications and explain to user why the request may be delayed or not granted
Reset passwords and handle all user login issues within or explain why it cannot be done
IT Data Officer
S.S.N.I.T
03.2010 - 03.2015
Improved data integrity by conducting regular system audits.
Ensured accurate reporting for informed business decisions with meticulous data entry.
Streamlined operations by implementing new data management software.
Conducted comprehensive data analysis to support strategic planning initiatives.
Prepared and Processed Organization's Data.
Provided technical support to users on all Data/Database and troubleshooting related incidents reported
Manage service requests (for systems and ICT services)
Log incidents reported (calls, email or work-in) into SSNIT Service Desk System all the necessary information required for resolution
Education
Master of Business Administration - ICT MANAGEMENT
CAAS European Institute of Management Studies
Bachelor of Science - COMPUTER SCIENCE
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Skills
- Customer focus
- Incident response handling
- Security awareness training
- Disaster recovery planning
- Penetration testing
- Intrusion detection systems proficiency
- Asset protection
- Attention to Detail
- Written and verbal communication
Certification
CERTIFIED ISO LEAD IMPLEMENTER
CERTIFIED INFORMATION SECURITY MANAGER(CISM)
LEAD CYBERSECURITY MANAGER
Accomplishments
Best Student Master of Business Administration (ICT Management, CAAS European Institute of Management Studies)
BEST STAFF AWARD IN 2018,2019 and 2021
Affiliations
- ISACA MEMBER
Timeline
IT Security
S.S.N.I.T
10.2023 - Current
IT Service Desk
S.S.N.I.T
03.2015 - 09.2023
IT Data Officer
S.S.N.I.T
03.2010 - 03.2015
Master of Business Administration - ICT MANAGEMENT
CAAS European Institute of Management Studies
Bachelor of Science - COMPUTER SCIENCE
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
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