DJOGRO MOUSSORO
Chicoutimi
Summary
Determined to achieve professional excellence, I aim to leverage my current experience and expertise. My goal is to become a specialist in assisting the social community by continuously upgrading my skills to meet international standards. With a strong sense of commitment and perseverance, I am dedicated to career success.
Overview
14
14
years of professional experience
Work History
Coordinator Fast Food
Burger King
08.2024 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Commandant Purchasing and Production Manager
UN Justice of Peace
01.2020 - 08.2024
- Developed contingency plans for potential emergency situations ensuring swift response times and minimal disruption to operations.
- Provided strategic direction for the organization by developing long-term plans aligned with overarching goals and objectives.
Housekeeping Supervisor and Blu Energy President
Hilton Luxury Hotel
02.2016 - 11.2019
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
Housekeeping Coordinator Office and Front Desk Agent
Kempinski Hotel
12.2011 - 12.2015
- Worked with front desk to respond promptly to all guest requests.
- Enhanced guest satisfaction by ensuring the timely completion of housekeeping tasks and maintaining high-quality standards.
- Implemented a successful inventory management system for cleaning supplies, reducing waste and saving costs.
Manager and Trainer
Society Technologies and Engineering Data Processing
10.2010 - 09.2012
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Certificate in humanitarian logistic -
Cabinet logistique Tcheno-Force-Humanitaire
07.2021
Degree in Hotel Management -
Centre De Formation Technique Professionnelles En Bâtiment Et Gestion Des Entreprise
07.2015
Degree in humanitarian sociology -
La Sorbonne Institute
07.2014
Diploma in sociology -
Sorbonne Institute
12.2012
Certificate in English Language -
French Alliance of Kano and Future Hope Privet School
12.2008
Certificate in computer -
YAYSIB Computer Institute
05.2008
Baccalaureate - History and Geography, Mathematics, Philosophy and English
06.2004
Skills
- Microsoft Office
- Corel Draw
- Photoshop
- Social Media
- Content Creation
- Internet Usage
Hobbies and Interests
- Sport (football)
- Running
- Table tennis
- Swimming
- Music
- Traveling
Training
- Hotel Orientations
- Product knowledge
- Guest interaction personalized service
- People Business from 1 to 6
- Essential Training with FO
- All mandatory Hilton Learning Trainings
- Baccalaureate (Equivalent to A-Levels), 06/01/04, History and Geography, Mathematics, Philosophy, English
References
- HIROUA GOARE Bienvenu, Diplomate, +1 (720) 630 - 0506
- Vincent BERMANN, Hotel Manager, +33 6 65 94 28 48
- Pst. NAGUERAL TOIDIBAYE, +235 66 10 50 54
Timeline
Coordinator Fast Food
Burger King
08.2024 - Current
Commandant Purchasing and Production Manager
UN Justice of Peace
01.2020 - 08.2024
Housekeeping Supervisor and Blu Energy President
Hilton Luxury Hotel
02.2016 - 11.2019
Housekeeping Coordinator Office and Front Desk Agent
Kempinski Hotel
12.2011 - 12.2015
Manager and Trainer
Society Technologies and Engineering Data Processing
10.2010 - 09.2012
Degree in humanitarian sociology -
La Sorbonne Institute
Diploma in sociology -
Sorbonne Institute
Certificate in English Language -
French Alliance of Kano and Future Hope Privet School
Certificate in computer -
YAYSIB Computer Institute
Baccalaureate - History and Geography, Mathematics, Philosophy and English
Certificate in humanitarian logistic -
Cabinet logistique Tcheno-Force-Humanitaire
Degree in Hotel Management -
Centre De Formation Technique Professionnelles En Bâtiment Et Gestion Des Entreprise
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