DIVINE LAZARUS AGBESI
Ho - Ghana,Volta Region
Summary
Motivated Post Office Counter Clerk with excellent sales and service skills offers experience delivering in pressured, fast-paced environments. Achieved personal and store targets through orderly operations and targeted cross-selling for productive, positive team support.
Friendly Post Office Counter Clerk with extensive experience in customer-focused service roles. Proactive and organised to achieve tasks quickly, enabling smooth counter operations. Communicates and collaborates well to build positive staff and customer environments. Enthusiastic postmaster with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work history
Post Office Manager
Ghana Post Com. Ltd
Ho, Volta
2021.04 - Current
- Maximised sales revenue through effective upselling to premium post office products.
- Make available supplies for stamps, postal orders, and money orders, University and other forms, directories and all other stock for sale to counter staff, other stations and agencies.
- Ensure strict compliance to all postal processes, standards and procedures all time, particularly cash accounts, EPS, IPS and CDS.
- Provide cash for payment on demand of postal orders.
- Dispatched mail to businesses and homes within area covered by mail office.
- Pay monies collected on form sales to bank as well as other bills collected on behalf of other organizations to their respective agencies.
- Deliver special letters and supervise overseas mails, and treat items suspected to have been tampered with according to laid down procedures.
Class Teacher
Nadat Memorial School
Adenta, Greater Accra Region
2021.01 - 2021.03
- Utilised curriculum expertise to create inspiring class plans and resources, optimising pupil engagement and results.
- Achieved exceptional student results in line with curriculum targets, growing overall school performance.
- Encouraged love of learning in students of varying abilities, enhancing positive educational experiences.
- Made positive differences to pupil confidence and happiness through nurturing support and care.
- Planned lessons according to national standards to cover all requirements and prepare for standardised tests.
- Communicated effectively with parents regarding students' progress and behaviour issues.
- Taught students important points to prepare for examinations and assessments.
Data Entry Clerk
ELECTORAL COMMISSION
KETA, GHANA
2020.01 - 2020.03
- Automated task systems as instructed by supervisor, leading to increased departmental efficiencies.
- Kept optimal data quality levels to prevent critical errors and support team performance targets.
- Completed periodic database backups to prevent data loss.
- Met productivity goals through swift, precise data entry.
- Input accurate data using manual and automated means, consistently meeting targets.
- Corrected data entry errors to prevent duplication or data degradation.
- Transferred data from physical copies to electronic records.
- Examined data to detect errors and discrepancies.
Education
Bachelor of Business Administration - Accounting
2022.11 - 2024.11
HND Accountancy - Accounting
2016.09 - 2019.06
Business - Accounting
2011.05 - 2014.06
Skills
Computer Skills: Microsoft Office (Word, Excel & PowerPoint), Good typing skills
Languages: English (Fluent), Ewe (Fluent), Twi(Intermediate)
Interest : Reading Novels, Football
Hobbies: Listening to Music & Playing Computer games
Timeline
Kwame Nkrumah University of Science and Technology - Bachelor of Business Administration, Accounting
2022.11 - 2024.11
Post Office Manager - Ghana Post Com. Ltd
2021.04 - Current
Class Teacher - Nadat Memorial School
2021.01 - 2021.03
Data Entry Clerk - ELECTORAL COMMISSION
2020.01 - 2020.03
Ho Technical University - HND Accountancy , Accounting
2016.09 - 2019.06
Kadjebi-Asato Senior High School - Business, Accounting
2011.05 - 2014.06
References
Mr. Edward Sedzro
Lecturer, HTU
Ho, V/R
+233276710078
Mr. Gideon Ahlizah
Teacher, Awusco
Awudome-Tsito, V/R
+233242701705
Mr. Charles Brown Ahlijah
Assistant Director - Ghana Audit Service
Ministries-Accra
+233243522234
Personal Attributes
- Willingness to learn.
- Teamwork and Team building.
- Good Communication skills.
References
Mr. Edward Sedzro
Lecturer, HTU
Ho, V/R
+233276710078
Mr. Gideon Ahlizah
Teacher, Awusco
Awudome-Tsito, V/R
+233242701705
Mr. Charles Brown Ahlijah
Assistant Director - Ghana Audit Service
Ministries-Accra
+233243522234