DINAH ANDOH-MENSAH
Ghana
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude with the willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Supervisor
Joyfill Natural Mineral Water
10.2022 - 09.2023
- Implemented efficient task management, cutting project duration by 15%.
- Managed construction of a new facility from start to finish, ensuring safety and productivity.
- Supervised construction team, maintained deadlines, and delivered projects on time.
Care Assistant
Shalom-Private Home Care Service
Accra
09.2020 - 08.2022
- Delivered compassionate care: Created a safe and comfortable environment, assisting clients with daily living activities and medication reminders.
- Provided comprehensive support: Helped clients with dressing, grooming, meal preparation, and engaged them in meaningful conversations and activities.
- Supported hygiene and personal care: Assisted with bathing, dressing, dental care, and grooming, ensuring patients' daily hygiene needs were met.
Purchasing & Logistics Supervisor
E K Bonsu Limited
Kumasi
11.2014 - 08.2020
- Negotiated cost-effective contracts, saving 10% annually, and secured a dependable supply chain through strategic supplier partnerships.
- Led a team to streamline procurement processes, ensuring efficient material acquisition and warehouse operations for the company.
- Managed transportation logistics, ensuring timely deliveries and collaborated with cross-functional teams to optimize inventory and meet production demands.
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
Accounts Officer
E K Bonsu Limited
Kumasi
06.2012 - 10.2014
- Handled day-to-day accounting processes to drive financial accuracy
- Communicated and resolved disputes with clients regarding outstanding invoices, payments, and adjustments
- Effectively communicated with clients about payment needs and maintained detailed and accurate ledgers
- Conducted bank reconciliations and financial reporting to reduce financial discrepancies Managed payroll operations for a team of 55 employees.
Customer Service Representative
Credit Base
Kumasi
12.2011 - 05.2012
- Achieved a 98% customer satisfaction rating by resolving 40 inquiries daily through proactive assistance and effective problem-solving.
- Handled customer interactions courteously and professionally, resulting in a 30% reduction in escalations to supervisors.
- Collaborated with internal teams, staying updated on product knowledge and policies to address customer concerns efficiently.
Education
Diploma In Caregiving - Caregiving
Alison
Online-Ireland05.2023
Bachelor of Arts - Political Science And Linguistics
University Of Ghana
Ghana07.2009
High School Diploma -
Aburi Girls High School
Ghana08.2003
Skills
- Leadership
- Communication:
- Adaptability
- Decision-making
- Problem-solving
- Critical thinking
- Teamwork and collaboration
Certification
Caregiving Skills- Dementia Care
Languages
English
Upper intermediate (B2)
Akan
Upper intermediate (B2)
Timeline
Project Supervisor
Joyfill Natural Mineral Water
10.2022 - 09.2023
Care Assistant
Shalom-Private Home Care Service
09.2020 - 08.2022
Purchasing & Logistics Supervisor
E K Bonsu Limited
11.2014 - 08.2020
Accounts Officer
E K Bonsu Limited
06.2012 - 10.2014
Customer Service Representative
Credit Base
12.2011 - 05.2012
Diploma In Caregiving - Caregiving
Alison
Bachelor of Arts - Political Science And Linguistics
University Of Ghana
High School Diploma -
Aburi Girls High School
Caregiving Skills- Dementia Care
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