DICKSON AZANIKYI
Administrator
Kumasi
Summary
I am a highly competent, motivated and enthusiastic gentleman with experience of working as part of a team in a busy working environment. Well organized and proactive in providing timely, efficient and accurate administrative support to office managers and colleagues at work. I am approachable, well presented and able to establish good working relationships with a range of different people. I have a proven ability to generate innovative ideas and solution to problems. I am currently looking forward to work in your ambitious and reputable organization.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Underwriting officer
Phoenix Insurance Co. Ltd.
Kumasi, Ashanti Region
2018.03 - Current
- Researched and developed loss control support resources.
- Maintained high-quality control standards in observance of audit protocols.
- Calculated group and individual renewal rates based on customers' background, industry and demographic information.
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
- Assessed customer data to make informed decisions on credit-worthiness and risk levels.
- Processed applications for insurance coverage and reports from loss control specialists to determine risks.
- Established accurate risk assessments to identify potential vulnerability indicators.
Administrative assistant
Anglogold Ashanti Iduapriem Mine Limited
Tarkwa, Western Region
2014.08 - 2017.08
- Handled scheduling of meetings and calendar management for senior staff.
- Kept and maintained accurate filing system for preservation of office information.
- Prepared, reviewed and submitted team expense reports.
- Provided printing, photocopying scanning support to colleagues.
- Received, sorted and distributed incoming mail.
- Assisted managers in compiling and organising materials for meetings.
- Took detailed minutes at meetings following instructions from senior team members.
- Wrote business correspondence and technical letters.
- Photocopied and printed presentations and reports for meetings.
- Oversaw and trained clerical support staff to accomplish challenging objectives.
- Drafted documents and working procedures for management review.
- Assessing Key Performance Indicators (KPIs) and Performance Appraisals of workers and contractors.
Social worker - intern(Community development)
Department of Social Welfare
Sekondi, Western Region - Ghana
2013.06 - 2014.05
- Evaluated and addressed individual client needs and concerns through targeted assessments.
- Provided tailored support to help service users increase their independence and quality of life.
- Assessed needs and situations by conducting individual and group interviews.
- Conducted social enquiry and social investigations on juvenile offenders.
- Presented detailed social enquiry and social investigation report to the Sekondi Circuit Court for the basis of its judgment on family and child welfare related issues.
- Assisted prison inmates to find legal aid.
- Wrote to hospital administrators to waive medical bills of patients who were unable to pay their medical bills, after a thorough background checks on patient.
- Helped to integrate neglected patients back into their families.
Education
Diploma in Software Engineering - JavaScript
IMPC IT Training Institute
Kumasi, Ashanti Region 2021.07 - 2022.08
Bachelor of Arts - Social Work and Sociology
University of Ghana
Legon, Greater Accra Region 2010.08 - 2014.06
Skills
- Policy development
- Relationship building
- Data analysis
- Risk management
- Administrative Support
- Administrative Support
- Computer skills (MS Word, Excel, Power Point and Software Installation)
- Software Development (Web Design & Web Applications)
- Problem Management
- Team player
- Good Communication Skills
- Strong analytical and numerical ability
Timeline
Diploma in Software Engineering - JavaScript
IMPC IT Training Institute
2021.07 - 2022.08
Underwriting officer
Phoenix Insurance Co. Ltd.
2018.03 - Current
Administrative assistant
Anglogold Ashanti Iduapriem Mine Limited
2014.08 - 2017.08
Social worker - intern(Community development)
Department of Social Welfare
2013.06 - 2014.05
Bachelor of Arts - Social Work and Sociology
University of Ghana
2010.08 - 2014.06