Dickson Andoh Kwaw
Accra,North Kaneshie
Summary
Dynamic sales professional with a proven track record at JAY DISTRIBUTION, excelling in product recommendations and inventory management. Adept at training staff and enhancing customer satisfaction through effective communication. Recognized for implementing promotional strategies that boosted product visibility, driving significant sales growth while fostering strong client relationships.
Overview
8
8
years of professional experience
2016
2016
years of post-secondary education
Work History
Salesperson
JAY DISTRIBUTION
Accra
11.2023 - 10.2028
- Assisted customers in selecting products and providing personalized recommendations.
- Managed inventory levels and ensured proper stock organization on shelves.
- Processed sales transactions accurately using point-of-sale systems.
- Trained new staff on product knowledge and sales techniques.
- Communicated effectively with customers to address inquiries and resolve issues.
- Implemented promotional displays to enhance product visibility and appeal.
- Monitored competitor activities to identify market trends and opportunities.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Collaborated with team members to develop effective sales plans.
- Gathered data on competitors' pricing, products, and promotional activities.
- Negotiated deals and handled complaints or objections.
Surveyor Assistant
NAGGAI CONSULT
Accra
05.2020 - 10.2023
- Collaborated with team members to ensure accurate data collection.
- Communicated with clients to clarify project requirements and expectations.
- Set up survey control points and reference lines for projects.
- Assisted surveyors in field work such as boundary surveys, topographic surveys and construction layout surveys.
- Reviewed plans and maps to collect information and include in surveys.
- Operated surveying equipment like total stations, GPS receivers and levels.
- Researched maps used in company's GPS products and edited geographic data for accuracy.
- Contributed to staff meetings discussing geospatial needs and provided updates on current project status.
- Designed information databases that include geographical and topographical data.
- Developed survey maps with legal metes and bounds.
Education
Brentu Senior High
Western, GhanaSkills
- Product recommendations
- Sales transactions
- Inventory management
- Staff training
Languages
English
First Language
English
Beginner (A1)
A1
Timeline
Salesperson
JAY DISTRIBUTION
11.2023 - 10.2028
Surveyor Assistant
NAGGAI CONSULT
05.2020 - 10.2023
Brentu Senior High