DIANA DICKSON
Program Administrator
Accra
Summary
Enthusiastic young lady with a drive for knowledge, leadership, and personal improvement. Experienced in entrepreneurship, problem-solving, and fostering innovation. Confident, persistent, and dedicated with a focus on achieving meaningful objectives. Instrumental Program Administrator in skills training, with 3 years of success in challenging tech environments. Diligent, forward-thinking, and adaptable, adept at motivating teams to meet demanding timelines.
Overview
4
4
years of professional experience
Work History
Program Administrator
MEST Africa
1 2024 - Current
- As a Programs Administrator on the skills training program at MEST Africa, I play a vital role in supporting the team with program mobilization and administrative tasks including program planning, execution, program management and partner engagement, all aimed at to ensuring the program’s objectives is achieved smoothly and efficiently.
- Continuously monitor progress toward stated goals while adjusting strategies accordingly based on changing circumstances or needs identified during implementation phases.
- Coordinate events with precision, overseeing logistics, registration, catering arrangements, and other critical details to ensure successful outcomes.
Project Supervisor, UNICEF Startup Lab
MEST Africa
01.2023 - 06.2023
- I support four(4) startups and experts to conclude on project plan and design.
- Supervised work of 6 team members, offering constructive feedback regarding work performance.
- Monitored deadlines and milestones to keep team on track with project schedule.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Pre-MEST Digital Marketing Facilitator
Women’s Haven Africa
03.2022 - 09.2022
- Trained ninety (90), young females, in topics such as email marketing, user personas, content creation, digital advertising, Google and social media analytics, and search engine optimization, among others, and promoting their learning and growth potential
- Mentored mentees for a minimum of 10 hours per week, which included tracking task progress, reviewing assignments, and providing feedback, recommendations, and suggested techniques to accomplish the task assigned successfully.
- Evaluated participant progress through ongoing assessments to ensure mastery of course objectives before concluding each session.
- Served as a resource for trainees post-session completion by providing follow-up support via email or phone consultations.
MCF ANEP Incubation Program
Women's Haven Africa
5 2022 - 08.2022
- Mentoring five young women entrepreneurs in digital marketing.
- Helped the entrepreneurs develop comprehensive digital marketing strategies tailored to their businesses, including goals, target audience identification, and channels selection.
- Guided them in building and refining their brand identities, ensuring consistency across all digital platforms and communications.
- Provided guidance on managing social media accounts effectively, including content scheduling, community engagement, and performance tracking.
MTN Digital Skills Caravan
Women’s Haven Africa
06.2022 - 06.2022
- Assisted in training on how to use digital Apps that will aid the learning activities of Junior High School students
- Conducted engaging and interactive training sessions to impart practical skills to students. Utilized various teaching methodologies such as lectures, group discussions, role-playing, and hands-on activities to cater to diverse learning styles
Communication/Community Manager
Women’s Haven Africa
08.2022 - 12.2022
- Designed, executed and oversaw comprehensive internal and external communication programs benefiting a community of more than 400 individuals, skillfully articulating and advancing the mission and vision of Women’s Haven Africa.
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Managed volunteer programs within the community, recognizing contributions made by individuals towards achieving common goals.
- Increased membership retention rates by developing targeted campaigns aimed at re-engaging inactive users.
Project Lead, Kumasi Ladies in Tech
Women’s Haven Africa
09.2022 - 12.2022
- As a project lead of this project I aimed at creating a community of tech-savvy ladies to engage them in different activities, that will help transform, enhance and enrich their entrepreneurial journeys, transforming their businesses into competitive enterprises across the globe
- I organized mentorship programs for about thirty (30) ladies in the community that enhanced their entrepreneurial journeys and transformed their businesses into competitive enterprises across the globe.
Project Lead, GTL Data Science and Analytics, Employability
Women’s Haven Africa
09.2022 - 11.2022
- I handled a 2-month Data Science and Analytics internship Program, where six ladies were matched to companies and acquired experience, new knowledge, purposeful learning, and skills such as technical, non-technical, transferable, non-transferable, context-dependent, context-independent, and metacognitive to succeed in a specific career field with the goal of getting a permanent job over the course of the internship
- I embarked on monitoring and evaluation at the end of every month to gain knowledge and access to the progress of interns during this Internship Program.
Project Lead, Pre-Tech- Data Science Program
Women’s Haven Africa
11.2022 - 12.2022
- As project lead, I effectively made plans and led the team to perform efficiently, which supported the project goals of training twenty (20) young women to acquire digital skills in Data Science and Analytics to support and make an impact in their community.
Project Lead, SheGoes Digital Program
Women’s Haven Africa
11.2022
- The SheGoes Digital Skills Program is an initiative designed to provide requisite and relevant knowledge for young women in the digital space which is geared towards the promotion, enhancement, and acceleration of growth of SMEs, students, and workers and as a project lead, I effectively made plans that supported the project goals and led the team to perform efficiently.
Women’s Haven Africa- Kumasi, Intern
11.2021 - 12.2021
- Generated captions for the organization’s social media pages for a variety of programs
- Assisted the media team in taking pictures of ongoing programs
- Authored articles about the activities of the organization.
Counselor Assistant (National Service)
KNUST Counseling Center
09.2020 - 08.2021
- Provided psychological and emotional support to some students
- Mentored and coached students in understanding and setting achievable goals in improving academic performance, and self-esteem in learning
- Assisted a committee in drafting a memo on the need to position a counselor at the university hospital (KNUST)
- Panel member (KNUST peer counselors’ interview)
- Assisted panel members in facilitating scholarship interviews (Support One Needy Student with One Laptop (SONSOL KNUST) Project, Bursary, and KBN interviews)
- A member of the Electoral Commission Team to facilitate Faculty, Department, and class presidency election at Medical School, Okomfo Anokye Teaching Hospital (KATH)
- Organizing meetings and appointments for students to meet the counselor.
Education
Digital Marketing
MEST Africa
Accra11.2022
Bachelor of Arts - Political Science
Kwame Nkrumah University O Science And Technology
Kumasi, Ghana 05.2001 -
General Arts
Kumasi Academy
Kumasi 05.2001 -
Skills
- Client communications
- Project and program Management
- Innovation Skills
- Team Collaboration
- Time management abilities
- Organizational Skills
References
Available upon request
Timeline
Project Supervisor, UNICEF Startup Lab
MEST Africa
01.2023 - 06.2023
Project Lead, Pre-Tech- Data Science Program
Women’s Haven Africa
11.2022 - 12.2022
Project Lead, SheGoes Digital Program
Women’s Haven Africa
11.2022
Project Lead, Kumasi Ladies in Tech
Women’s Haven Africa
09.2022 - 12.2022
Project Lead, GTL Data Science and Analytics, Employability
Women’s Haven Africa
09.2022 - 11.2022
Communication/Community Manager
Women’s Haven Africa
08.2022 - 12.2022
MTN Digital Skills Caravan
Women’s Haven Africa
06.2022 - 06.2022
Pre-MEST Digital Marketing Facilitator
Women’s Haven Africa
03.2022 - 09.2022
Women’s Haven Africa- Kumasi, Intern
11.2021 - 12.2021
Counselor Assistant (National Service)
KNUST Counseling Center
09.2020 - 08.2021
Bachelor of Arts - Political Science
Kwame Nkrumah University O Science And Technology
05.2001 -
General Arts
Kumasi Academy
05.2001 -
Program Administrator
MEST Africa
1 2024 - Current
MCF ANEP Incubation Program
Women's Haven Africa
5 2022 - 08.2022
Digital Marketing
MEST Africa
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