Desmond Kwapong
Achimota
Summary
Dynamic shopkeeper at YB-FAM Enterprise with a proven track record in inventory management and customer service. Enhanced sales through strategic merchandising and effective store maintenance. Known for problem-solving and fostering a friendly shopping environment, ensuring optimal stock levels and a positive customer experience.
Offering positive attitude and willingness to learn and grow in retail environment. Contributes ability to quickly absorb training related to inventory management and customer service. Ready to use and develop communication and organizational skills in Desired Position role.
Experienced with managing store operations and maintaining inventory accuracy. Utilizes effective customer service skills to elevate shopping experience. Track record of implementing efficient processes and fostering team cooperation.
Overview
1
1
year of professional experience
Work History
Shopkeeper
YB-FAM Enterprise
02.2024 - 04.2025
- Managed daily operations, ensuring a clean, organized, and efficient store environment.
- Kept sales receipts and maintained accounting records.
- Assisted customers by answering questions and suggesting merchandise.
- Tagged merchandise and neatly stocked on shelves and display areas.
- Maintained detailed records of inventory levels, placing orders as needed to ensure optimal stock availability at all times.
- Received product shipments and organized in stockroom storage area.
- Handled cash transactions accurately, balancing daily sales reports for financial integrity.
- Updated store layout periodically for fresh appearance and improved shopping experience for customers.
- Increased sales through effective inventory management and appealing merchandise displays.
Education
High School Diploma - Visual Arts
Achimota Senior High School
Achimota 09.2024
Skills
- Friendly and positive
- Problem-solving
- Inventory management
- Work Planning and Prioritization
- Store maintenance
- Customer service
- Store merchandising
- Bank and safe deposits
- Sales promotions
Timeline
Shopkeeper
YB-FAM Enterprise
02.2024 - 04.2025
High School Diploma - Visual Arts
Achimota Senior High School
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