Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Desmond Adjei-Baah

Kumasi,AH

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
years of professional experience

Work History

Asokwa Municipal Assembly
Kumasi

Information Systems Manager
11.2023 - Current

Job overview

  • Completed evaluations and reports in Software for review and recommendation.
  • Backed up office data.
  • Monitored and inspected computers and peripheral equipment, ensuring consistent IT services.
  • Supported maintenance, installation and upgrade of various operating systems including Windows and Linux.
  • Installed malware to provide security and privacy for networks and computer systems.
  • Conducted recovery operations to restore system functions due to failures.
  • Conducted regular backups to prevent loss of pertinent information and data.
  • Ordered new computers and equipment to maintain active supply for department.

Smartspace Company Limited

IT Technician
04.2019 - 11.2021

Job overview

  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Contributed ideas for process improvement during team meetings, leading to more efficient workflows within the department.
  • Installed and configured operating systems and applications.
  • Configured hardware, devices, and software to set up PC's for employees.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
  • Configured systems according to prescribed software and hardware frameworks.

Education

Kumasi Technical University
Kumasi, Ghana

Bachelor of Technology from Computer Technology
12.2023

Skills

  • Coaching and Mentoring
  • Interpersonal Communication
  • Materials Organization
  • Program Management
  • Feedback Delivery
  • Decision-Making
  • Data organization
  • Relationship Building

Timeline

Information Systems Manager

Asokwa Municipal Assembly
11.2023 - Current

IT Technician

Smartspace Company Limited
04.2019 - 11.2021

Kumasi Technical University

Bachelor of Technology from Computer Technology
Desmond Adjei-Baah