Derrick Sumba Tiban-ye
Tamale
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Access Bank Ghana PLC
Tamale
2022.03 - Current
- Setting up and performing maintenance on new and old accounts for individual customers and business clients
- Answering customer complaints and enquiries.
- Creating comprehensive weekly reports for maintenance
- Maintaining supplies inventory by checking stock to determine inventory level; anticipating needed supplies.
- Maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies
- Organizing and maintaining filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintaining filing system
- Performing functions such as loading and offloading ATM cash, attending to minor issues such as cash jams.
National Service Personnel
GCB BANK PLC
Tamale Area Office
2020.10 - 2021.08
- Ensuring the highest standards of sales performance including evaluating customer needs; proposing solutions; initiating new credits; maintaining credit process and procedures; deepening account relationships
- Procuring, nurture and sustaining new relationships that have a potential grow and provide superior returns
- Taking market surveys to gather knowledge about why some customers choose other Banks over GCB Bank to help position the Bank properly.
Sales Assistant ( Night Shift)
C&C SHOP
Tamale
2020.05 - 2021.05
- Inventory management
- Receiving of cash and making deposits into account
- Stocking up inventory to ensure smooth operation.
Education
Bachelor's Degree in BSc. Mathematics with Economics -
University of Cape Coast
05.2020
Skills
- Meticulous attention to detail
- Dedicated team player
- Trustworthy and reliable employee
- Excellent communication and presentation skills
- Analytical skills
- Microsoft Office (Advanced)
- Flexcube (Advanced)
- CRM Software (Advanced)
- Data Entry
- Digital Archiving
- Office Administration
- Customer Relations
Certification
MICROSOFT EXCEL - EXCEL FROM BEGINNER TO ADVANCE, 05/2020, UDEMY ACADEMY, ude.my/UC-cbdc5ebe-ddb2-423c-8d2b-158682bd88e5
Hobbies and Interests
- Watching Football
- Traveling
- Socializing with friends and family
Languages
- English, Fluent
- Fante, Fluent
- Twi, Fluent
References
- Samuel Manetey Ahulu, GCB BANK LIMITED, GCB-Operations Rigour Specialist, smahulu@gcb.com.gh, 0206320498
- Francis Brew, Baidoo Bonsoe senior High, Teacher, fbrewjunior@yahoomail.com.gh, 0243586902
Timeline
Administrative Assistant
Access Bank Ghana PLC
2022.03 - Current
National Service Personnel
GCB BANK PLC
2020.10 - 2021.08
Sales Assistant ( Night Shift)
C&C SHOP
2020.05 - 2021.05
Bachelor's Degree in BSc. Mathematics with Economics -
University of Cape Coast
MICROSOFT EXCEL - EXCEL FROM BEGINNER TO ADVANCE, 05/2020, UDEMY ACADEMY, ude.my/UC-cbdc5ebe-ddb2-423c-8d2b-158682bd88e5
Similar Profiles
Nicole Anin-AgyeiNicole Anin-Agyei
Frontline Teller/Customer Service Representative at Access Bank Ghana PLCFrontline Teller/Customer Service Representative at Access Bank Ghana PLC
ABDULLAHI AHMEDABDULLAHI AHMED
Relationship Officer, Emerging Business at Access Bank Ghana Plc.Relationship Officer, Emerging Business at Access Bank Ghana Plc.
Eric AnkuEric Anku
DIGITAL INTERN at ACCESS BANK (GHANA) PLCDIGITAL INTERN at ACCESS BANK (GHANA) PLC