Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Bunso Cocoa College(Cocobod)
Bunsu
11.2024 - 09.2025
Facilitated communication between different departments within the organization.
Managed database systems containing customer contact information.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Handled confidential documents in an organized fashion according to established protocol.
Created travel arrangements and distributed travel details to appropriate personnel.
Developed and maintained filing systems for confidential documents and records.
Administrative Officer
PCG, Peace Congregation-Amamorley
Accra
11.2019 - 11.2024
Answered phone inquiries, directed calls and took messages.
Performed data entry tasks including entering financial transactions into the company's accounting system.
Greeted visitors warmly upon arrival at office reception area.
Prepared and distributed agendas, minutes, presentations and other related materials for meetings.
Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.
Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
Monitored email accounts regularly and responded appropriately within established timeframes.
Compiled daily activity logs and updated records with pertinent information on a regular basis.
Assisted in compiling monthly expense reports.
Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
Processed invoices and payments using accounting software programs such as QuickBooks or Microsoft Dynamics GP.
Assisted in the preparation of budgets by collecting data and inputting information into spreadsheets.
Compiled data for statistical analysis and reporting purposes.
Developed and implemented administrative procedures to improve operational efficiency.
Teacher
Peace Anchor Academy
Accra
09.2017 - 10.2019
Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
Assessed student performance through tests, quizzes and other assessments.
Provided individualized instruction to meet the needs of all students.
Supervised after school activities such as clubs or sports teams.
Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
Encouraged critical thinking skills and problem solving strategies among students.
Participated in professional development workshops related to teaching methods or curriculum changes.
Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
Maintained a safe and orderly learning environment for all students.
Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
Developed and implemented lesson plans based on curriculum objectives.
Instructed students in academic subjects such as math, science, language arts, social studies, and history.
Utilized technology-based learning tools to enhance classroom instruction.
Created meaningful projects that allowed students to apply their knowledge in real world situations.
Teacher/Department Head(JHS)
Model Preparatory School
Accra
01.2012 - 09.2017
Utilized technology-based learning tools to enhance classroom instruction.
Provided individualized instruction to meet the needs of all students.
Supervised after school activities such as clubs or sports teams.
Participated in professional development workshops related to teaching methods or curriculum changes.
Assessed student performance through tests, quizzes and other assessments.
Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
Maintained a safe and orderly learning environment for all students.
Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
Ensure the success of the department, the staff in the department, and the school at large.
Direct Sales Representative
Bayport Financial Services
Accra
10.2011 - 12.2011
Reviewed credit histories, income statements, and other financial information of loan applicants.
Verified accuracy of loan documents prior to approval.
Counseled clients on debt management and repayment plans.
Attended periodic training sessions related to consumer lending operations.
Explained various types of loans available to customers and their associated terms and conditions.
Processed payments received from borrowers in accordance with established policies and procedures.
Negotiated terms and conditions of loan contracts.
Conducted risk analysis to identify potential losses associated with certain loans.
Factory Production Worker
Latap Pharmaceuticals
Accra
08.2011 - 09.2011
Inspected finished products for defects or flaws.
Completed necessary paperwork such as time cards, order forms.
Monitored inventory levels throughout the shift.
Recorded production data into computerized system accurately and efficiently.
Communicated effectively with supervisors regarding job progress and safety issues.
Followed written instructions regarding product assembly processes.
Conducted quality control checks on all outgoing items prior to shipment.
Collaborated with team members to meet tight deadlines while maintaining high-quality standards.
Examined final products for conformance with quality and design standards.
Education
Bachelor of Arts - Communication Studies ( Public Relations)
Pentecost University
Accra, Ghana
11-2024
High School Diploma -
Mpraeso Senior High
Mpraeso, Ghana
06-2011
Skills
Public relations
Social media management
Customer service
Project management
Team collaboration
Administrative operations
Effective communication
Critical thinking
Languages
English
Proficient (C2)
C2
French
Beginner (A1)
A1
Timeline
Administrative Assistant
Bunso Cocoa College(Cocobod)
11.2024 - 09.2025
Administrative Officer
PCG, Peace Congregation-Amamorley
11.2019 - 11.2024
Teacher
Peace Anchor Academy
09.2017 - 10.2019
Teacher/Department Head(JHS)
Model Preparatory School
01.2012 - 09.2017
Direct Sales Representative
Bayport Financial Services
10.2011 - 12.2011
Factory Production Worker
Latap Pharmaceuticals
08.2011 - 09.2011
Bachelor of Arts - Communication Studies ( Public Relations)
Principal Human Resource Officer at Cocoa Health and Extension Division - COCOBODPrincipal Human Resource Officer at Cocoa Health and Extension Division - COCOBOD