HIGHER NATIONAL DIPLOMA - PROCUREMENT AND SUPPLY CHAIN MANAGEMENT
TAKORADI TECHNICAL UNIVERSITY
2017 - 2020
CUSTOMER SERVICE REPRESENTATIVE AND SALES
WESTERN WATER AND BOTTLING LIMITED
2014 - 2016
WASSCE - GENERAL ARTS
KWANYAKO SENIOR HIGH SCHOOL
2008 - 2012
Work History
ACCOUNTS CLERK
TACOTEL LIMITED
TAKORADI, SEKONDI
Dec.2019 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Matched purchase orders with invoices and recorded necessary information.
Assisted management in making informed decisions by providing clear financial analysis on performance metrics and trends.
Inspected account books and recorded transactions.
Maintained account accuracy by reviewing and reconciling checks monthly.
Strengthened financial operations by conducting bank reconciliations and financial reporting.
Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Facilitated efficient tax preparation by compiling relevant financial records and documentation on time.
Implemented new accounting processes to decrease spending and work flow downtime.
Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Streamlined bookkeeping procedures to increase efficiency and productivity.
Safeguarded company assets through regular inventory checks, reconciliation, and effective asset management practices.
STOREKEEPER
TACOTEL LIMITED
TAKORADI, SEKONDI
12.2019 - Current
Filled orders by gathering merchandise specified in requisitions.
Processed required paperwork to expedite handling of shipped and received goods.
Collaborated with cross-functional teams to support various company projects requiring inventory management expertise.
Received, merchandised and arranged all shop items for visual display.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Managed inventory control, cash control, and store opening and closing procedures.
Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
Maintained a safe working environment with strict adherence to safety protocols and guidelines.
Used [Software] to check and count all product inventories.
Minimized losses due to spoilage or damage by implementing proper handling techniques and storage conditions for goods.
Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
Documented shipping and receiving records to confirm receipt of orders.
PROCUREMENT ASSISTANT (INTERN)
TACOTEL LIMITED
TAKORADI, SEKONDI
05.2018 - 08.2018
Enhanced supplier relations through consistent communication, fostering a positive working relationship and securing better pricing options.
Assisted in the development of procurement policies and procedures, ensuring compliance with industry standards and best practices.
Prepared rosters of suppliers and service providers to elicit quotes and bid information for supplies, inputs and services.
Spearheaded sustainability initiatives by identifying eco-friendly suppliers and products, reducing the company''s environmental footprint while maintaining cost effectiveness.
Oversaw supplier performance reviews to ensure adherence to contractual obligations and identify areas for improvement.
Assisted in the development of procurement training materials, increasing team knowledge and promoting a culture of continuous learning within the organization.
Maintained complete documentation and records of all purchasing activities.
Provided accurate and up-to-date records of leading procurement procedures.
CUSTOMER SERVICE REPRESENTATIVE AND SALES
WESTERN WATER AND BOTTLING LIMITED
TAKORADI, APOWA
2014 - 2016
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Overview
11
11
years of professional experience
11
11
years of post-secondary education
Education
BACHELOR OF COMMERCE IN ACCOUNTING - ACCOUNTING
UNIVERSITY OF CAPE COAST
CAPE COAST
2022 - 2024
HIGHER NATIONAL DIPLOMA - PROCUREMENT AND SUPPLY CHAIN MANAGEMENT
TAKORADI TECHNICAL UNIVERSITY
TAKORADI
2017 - 2020
WASSCE - GENERAL ARTS
KWANYAKO SENIOR HIGH SCHOOL
AGONA KWANYAKO
2008 - 2012
Skills
Inventory Management
Maximizing Profitability
Team Leadership
Store Layouts
Order Management
Accurate Cash Handling
Stocking and Replenishing
Active Listening
Time Management
Policies and Procedures
Goals and Performance
Records Maintenance
Document Management
Team Development
Replenishment and Recovery
Cash Management
Purchasing and Procurement
Positive and Friendly
Documentation
Work Preference
Work Type
Full Time
Work Location
On-Site
Important To Me
Career advancementCompany CultureWork-life balance