Dedicated Assistant Server with experience in fast-paced dining environments. Skilled in customer service, time management, and effective communication. Focused on enhancing guest experiences and streamlining operations. Committed to maintaining cleanliness and supporting team objectives.
Work History
Assistant Waiter
3 Years 4 Months
Sinkhuis in die Bos Restaurant | Pretoria | 05.2021 - 09.2024
Managed multiple tables eciently while maintaining a high levelof attention to detail and service quality.Assisted in training new sta members on restaurant protocols andservice standards.Utilized point-of-sale systems to process orders and paymentsaccurately.Resolved customer complaints and issues promptly, ensuringcustomer satisfaction and loyalty.Monitored inventory levels and communicated restocking needsto management effectively
Assisted servers by delivering food and beverages to tables efficiently.
Maintained cleanliness of dining area and ensured table settings were presentable.
Supported kitchen staff by preparing ingredients and managing inventory supplies.
Ensured all guests had a pleasant dining experience by providing excellent customer service.
Cleaned work area after each shift including wiping down counters, sweeping floors and washing dishes.
Assistant Waiter
2 Years 11 Months
La Cantina Italian restaurant | Pretoria | 04.2018 - 03.2021
Assisted servers by delivering food and beverages to tables efficiently.
Maintained cleanliness of dining area and ensured table settings were presentable.
Supported kitchen staff by preparing ingredients and managing inventory supplies.
Maintained a clean and organized dining area, adhering to health and safety standards.
Trained new team members on restaurant procedures and customer service protocols.
Education
Some College (No Degree)
Seven Great Princes Academy | Accra, Ghana
Dansa International College | South Africa
Skills
Menu recommendations
High-volume dining
Upselling techniques
Guest relations
Cash handling
Tableside service
Menu presentation
To-go order preparation
Bill processing
Wine knowledge
Dining area setup
Order accuracy
Team collaboration
Time management
Safety compliance
Onboarding assistance
Cleanliness maintenance
Communication skills
Ingredient preparation
Cleaning and sanitizing
Customer service
Kitchen coordination
Food safety practices
Accomplishments
Nominated for the best team member of the month.
Matriculated in Dansa international college with a distinction in English and Life skills.
LANGUAGES
English, French, Afrikaans
English: First Language, French: A1 Beginner, Afrikaans: A2 Elementary