Derrick Clottey
Accra
Summary
Dedicated Assistant Server with experience in fast-paced dining environments. Skilled in customer service, time management, and effective communication. Focused on enhancing guest experiences and streamlining operations. Committed to maintaining cleanliness and supporting team objectives.
Overview
1
1
Language
6
6
years of professional experience
Work History
Assistant Waiter
Sinkhuis in die Bos Restaurant
Pretoria
05.2021 - 09.2024
- Managed multiple tables eciently while maintaining a high levelof attention to detail and service quality.Assisted in training new sta members on restaurant protocols andservice standards.Utilized point-of-sale systems to process orders and paymentsaccurately.Resolved customer complaints and issues promptly, ensuringcustomer satisfaction and loyalty.Monitored inventory levels and communicated restocking needsto management effectively
- Assisted servers by delivering food and beverages to tables efficiently.
- Maintained cleanliness of dining area and ensured table settings were presentable.
- Supported kitchen staff by preparing ingredients and managing inventory supplies.
- Ensured all guests had a pleasant dining experience by providing excellent customer service.
- Cleaned work area after each shift including wiping down counters, sweeping floors and washing dishes.
Assistant Waiter
La Cantina Italian restaurant
Pretoria
04.2018 - 03.2021
- Assisted servers by delivering food and beverages to tables efficiently.
- Maintained cleanliness of dining area and ensured table settings were presentable.
- Supported kitchen staff by preparing ingredients and managing inventory supplies.
- Maintained a clean and organized dining area, adhering to health and safety standards.
- Trained new team members on restaurant procedures and customer service protocols.
Education
Some College (No Degree) -
Seven Great Princes Academy
Accra, GhanaDansa International College
South AfricaSkills
- Menu recommendations
- High-volume dining
- Upselling techniques
- Guest relations
- Cash handling
- Tableside service
- Menu presentation
- To-go order preparation
- Bill processing
- Wine knowledge
- Dining area setup
- Order accuracy
- Team collaboration
- Time management
- Safety compliance
- Onboarding assistance
- Cleanliness maintenance
- Communication skills
- Ingredient preparation
- Cleaning and sanitizing
- Customer service
- Kitchen coordination
- Food safety practices
Accomplishments
- Nominated for the best team member of the month.
- Matriculated in Dansa international college with a distinction in English and Life skills.
LANGUAGES
- English, French, Afrikaans
- English: First Language, French: A1 Beginner, Afrikaans: A2 Elementary
Languages
English
First Language
Timeline
Assistant Waiter
Sinkhuis in die Bos Restaurant
05.2021 - 09.2024
Assistant Waiter
La Cantina Italian restaurant
04.2018 - 03.2021
Some College (No Degree) -
Seven Great Princes Academy
Dansa International College