Reading
Derrick Arthur
Sales Representative
Accra
Summary
Proven track record in boosting sales and enhancing customer satisfaction at OmniBSIC Bank, leveraging skills in sales process engineering and effective negotiation. Achieved significant revenue growth by developing strategic sales plans and cultivating strong client relationships. Expert in utilizing core banking software, demonstrating a keen ability to meet and exceed targets through innovative profile and revenue-generating strategies.
Overview
3
3
years of professional experience
Work History
Sales Officer
OmniBSIC Bank
11.2022 - Current
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about the bank's Product and Service.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
- Collaborated with marketing team to develop promotional materials to boost product visibility.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Developed strategic sales plans for achieving revenue growth and exceeding targets.
- Identified and qualified new distributors to increase market share in key territories.
- Delivered compelling presentations to clients, showcasing product features and benefits.
Accounts Officer
Essikado Municipal Hospital
09.2021 - 02.2022
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Updated general ledger of accounts with current, accurate and industry-compliant data to meet all internal and external audit requirements.
- Managed payroll operations for team of 15 employees.
- Overhauled process for year-end inventory audits to improve accuracy.
- Maintained accurate financial records, contributing to company growth by enabling informed decision-making.
- Assisted cashiers with processing customer payments and documenting orders.
- Improved financial accuracy by streamlining accounts payable and receivable processes.
Education
BBA - Accounting
University of Education, Winneba
Winneba 05.2001 -
Skills
Promotional sales events
Profile and revenue-generating strategies
Brand building
Sales process engineering
Effective negotiation
Pipeline Management
Effective use of the core banking software
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Doing Research
Timeline
Sales Officer
OmniBSIC Bank
11.2022 - Current
Accounts Officer
Essikado Municipal Hospital
09.2021 - 02.2022
BBA - Accounting
University of Education, Winneba
05.2001 -