DENNIS KWAME-WAYO
KOFORIDUA
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
8
8
years of professional experience
Work History
Managing Director
Shield Alliance Security Services Limited
Accra
05.2022 - Current
- Prepared staff work schedules and assigned team members to specific duties.
- Provided guidance to team members on project management principles and best practices.
- Facilitated meetings between stakeholders to discuss issues and resolve conflicts effectively.
- Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
- Secured contracts by developing comprehensive and competitive proposals for partnerships.
- Created strategies for increasing revenue streams by leveraging existing customer relationships.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Implemented successful business strategies to increase revenue and target new markets.
- Developed action plans to ensure that all organizational objectives are met in a timely manner.
- Contributed to professional development of client staff through effective training and mentorship.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Organized marketing campaigns to promote new products and services offered by the company.
- Cultivated strong relationships with customers through periodic meetings and follow-ups.
- Directed strategic planning to develop and implement corporate goals, objectives, policies, and procedures.
- Performed regular reviews of operational processes to reduce costs while maintaining quality standards.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Managed external communications such as press releases, media interviews.
- Cultivated relationships with customers, vendors, partners and other external stakeholders.
- Formulated strategic vision to drive mission and goals while stimulating revenue, profitability and growth.
- Used expertise to cultivate relationships with existing clients, develop new client relationships and win business.
- Broke down strategic problems and analysis to provide insights and recommendations.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Evaluated staffing needs based on organizational goals and objectives; recruited personnel accordingly.
- Monitored financial performance of the organization and initiated corrective actions as needed.
- Mitigated business risks by working closely with staff members and assessing performance.
- Analyzed industry trends to identify opportunities for expanding market share.
- Developed rapport and instilled confidence with clients to develop credibility and earn trust.
- Contributed to profitability through expense control and pricing practices for products and services.
- Negotiated contracts with vendors and suppliers to maximize cost savings for the organization.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured compliance with applicable laws, regulations, policies, and procedures related to business operations.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Administrative Manager
Resolute Security Services Limited
Koforidua
12.2016 - 05.2022
- Reviewed contracts prior to signing them in order to protect the interests of the organization.
- Created and revised systems and procedures by analyzing operating practices, recordkeeping systems and forms control.
- Provided support to departmental managers in the development of project plans and initiatives.
- Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
- Tracked and analyzed expenditures to deliver budgets and financial reports.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Coordinated with managers and departments to interview new personnel and recognize excellent performance.
- Conducted performance reviews and provided feedback to employees on their job performance.
- Oversaw complex office support, managing records database, and organizing contracts.
- Conducted performance reviews on administrative staff members to ensure they are meeting expectations.
- Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
- Researched potential vendors to identify cost savings opportunities related to office supplies or services.
- Monitored department budgets by tracking expenses against allocated funds.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Organized meetings between executives and outside vendors or clients.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
- Analyzed existing workflows within departments in order to identify areas where improvements could be made.
- Monitored office inventory to maintain supply levels.
- Established work procedures or schedules to organize daily work of administrative staff.
- Pitched in to help with office tasks during busy periods and staff absences.
- Evaluated and implemented new systems and procedures to maintain regulatory compliance.
Education
Associate of Science - Local Government Administration
Athena Global Education(Uniathena)
UK01-2025
Some College (No Degree) - Basics of Digital Marketing
Cambridge International Qualifications
UKSome College (No Degree) - Essentials of Data Visualization Using MS Excel
Acacia University
ArizonaSome College (No Degree) - Basics of Data Science
Cambridge International Qualifications
UKSkills
- Revenue growth management
- Mentoring and training
- Corporate governance
- E-commerce strategy
- Quality assurance
- Digital transformation
- Business planning
- Deliverables oversight
- Partnership development
- Cybersecurity management
- Cross-functional team leadership
- Staff management
- Organizational development
- Investor relations
- Project management
- Data collection and analysis
- Budget development
- Business administration
- Public relations
- Strategic partnerships
- Acquisitions and mergers
- Budget management
- Client relationships
Accomplishments
- Pentecost Students and Associates(PENSA) Vice President- Mangoase Senior High School Chapter
Languages
Ga-Adambge
First Language
English
Upper Intermediate (B2)
B2
Akan-Twi
Intermediate (B1)
B1
Ewe
Elementary (A2)
A2
References
References available upon request.
Timeline
Managing Director
Shield Alliance Security Services Limited
05.2022 - Current
Administrative Manager
Resolute Security Services Limited
12.2016 - 05.2022
Associate of Science - Local Government Administration
Athena Global Education(Uniathena)
Some College (No Degree) - Basics of Digital Marketing
Cambridge International Qualifications
Some College (No Degree) - Essentials of Data Visualization Using MS Excel
Acacia University
Some College (No Degree) - Basics of Data Science
Cambridge International Qualifications
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