Deborah Sitsofe Glivey
Fredericton
Summary
Organized and friendly professional with strong background in guiding and assisting customers, helping coworkers and completing important pharmacy tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care. Orderly in recordkeeping, inventory control, ordering products and requesting refills from physicians.
Overview
10
10
years of professional experience
Work History
Pharmacy Assistant Intern
Dosty Pharmacy
01.2023 - 09.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Sales Representative
Palace Mall
05.2018 - 11.2022
- Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Used in-store system to locate inventory and place special orders for customers.
- Used POS system to process customer cash, credit and debit transactions.
- Greeted customers entering store and offered assistance with requirements.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Organized shelves to remove slow moving items and add new merchandise.
Sales Associate
Nestle Ghana
03.2014 - 11.2017
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Certificate - Personal Support Worker
New Brunswick Community College
Fredericton , New Brunswick Canada06.2024
Certificate - Pharmacy
Chrismor Pharmacy School
Tema, Ghana08.2023
High School Diploma -
Winners Senior High School
Nkawnkaw, Ghana09.2021
Skills
- Personal Care Support
- Household Organization
- Household Chores
- Assisting with Daily Living
- Patient Care
Additional Information
Derrick Afotey
Dosty Pharmacy - Tema, Ghana , +233 552841428
Akua Afriyie
Coworker - Fredericton, Canada , +1 (506)89 7-5711
Timeline
Pharmacy Assistant Intern
Dosty Pharmacy
01.2023 - 09.2023
Sales Representative
Palace Mall
05.2018 - 11.2022
Sales Associate
Nestle Ghana
03.2014 - 11.2017
Certificate - Personal Support Worker
New Brunswick Community College
Certificate - Pharmacy
Chrismor Pharmacy School
High School Diploma -
Winners Senior High School
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