Summary
Overview
Work History
Education
Skills
Personal Information
References
Certification
Timeline
Generic

Douglas Twumasi

Accra

Summary

Enthusiastic and hardworking with extensive experience in Office Management, Personnel Administration and Records Management. My objective is to secure an Office Administration position, where I can demonstrate my experience and knowledge acquired in my previous job as an administrative, mail and dispatch clerk to the benefit of the organization I would find myself working for.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administrative and Mail Dispatch Clerk

Air Force Headquarters
07.2019
  • Controlled the receipt of incoming and dispatch all outgoing mail to correct addressees by the fastest means available without delay
  • Coordinated the work flow in the office by ensuring that all works are done and taken the appropriate actions as required
  • Organized the office with space and furniture available to the best of my knowledge and also have a good knowledge about office machines.

Chief Clerk

Charlie company (UNIFIL GHANBATT 85)
06.2018 - 07.2019
  • Organizes the office with space and furniture available to the best of my knowledge and also have a good knowledge about every office machines that was find in the Coy office
  • Ensured the day-to-day running of the Coy administratively
  • Sent situational report to the Battalion Headquarters every morning
  • Assigned control and file numbers for all official letters
  • Ensured that a proper filing system was put in place for easy reference
  • Ensured that mails and correspondences received from the UNIFIL HQ are responded and appropriated actions are taken accordingly
  • Requested for monthly stationeries for the office
  • Sent monthly returns (Blood Pressure Checks, Garbage returns, Stores and Equipment returns, Arms and Ammunition returns etc.) to the Battalion HQ at the end of every month
  • Controlled the receipt of incoming and dispatch all outgoing mail to correct addressees by the fastest means available without delay
  • Coordinated the work flow in the office by ensuring that all works are done.

Administrative and Mail Dispatch Clerk

Air Force Headquarters
06.2016 - 06.2018
  • Controlled the receipt of incoming and dispatch all outgoing mail to correct addressees by the fastest means available without delay
  • Coordinated the work flow in the office by ensuring that all works are done and taken the appropriate actions as required
  • Organized the office with space and furniture available to the best of my knowledge and also have a good knowledge about office machines.

Protocol & Forces Military Legal Clerk

United Nations Mission in Liberia (UNMIL)
06.2014 - 05.2016
  • Requested waivers, temporary access pass (tags) for vehicles and troops of contributing countries’ to UNMIL and other UN dignitaries who also pay visit to The Special Representative of the Secretary General (SRSG) to UNMIL
  • Typed legal correspondence; drafted Standard Operation Procedures (SOPs), receipts of incoming mail, filing with appropriate reference.

Administrative Clerk

School of Trade Training (S of TT), Air Force Base
01.2013 - 01.2014
  • Run the affairs of the school administratively by typing examination questions, and sending student reports to the Headquarters at the end of every course
  • Requested stationeries for the school.

Education

Certificate in Advanced Forensic, Security Management and Investigative Phycology -

Wisconsin International University
Ghana
04.2017

Certificate in Basic Forensic, Security Management and Investigative Phycology -

Wisconsin International University
Ghana
09.2016

Certificate in MS Word, MS Excel, MS PowerPoint and Basic Computer Installation -

Ghana Armed Forces Data Processing Centre, Department of Computer Training
Accra, Ghana
11.2009

Certificate in Basic Office Administration & Secretarial Skills -

Integrated Mission Training Centre (IMTC), United Nation Mission in Liberia (UNMIL HQ)
Monrovia, Liberia
03.2016

West Africa Senior School Certificate Examination (WASSCE) -

Toase Secondary School
Kumasi, Ghana
12.2006

Skills

  • Able to communicate effectively at all levels, combined with the ability to liaise with internal and external clients
  • An articulate team player with strong listening skills and determined to learn
  • Proficient in Microsoft Office (Word, Excel & PowerPoint)
  • Proactive and ability to take own initiative to propose and implement new approaches, working to deadlines, managing multitask, self-starter, energetic and highly motivated
  • General office management and administration, with excellent negotiation skills
  • Office Management
  • Administration
  • Records Keeping
  • Typing Correspondence
  • Receiving Incoming Mails for onward submission
  • Replying to Correspondence which needs actions and Preparing Mails for dispatch
  • Data entry proficiency
  • Work under pressure

Personal Information

  • Date of Birth: 03/05/1987
  • Nationality: Ghanaian
  • Marital Status: Married

References

  • Group Captain Issah Sadique Issifu, Air Force Headquarters, Accra, 00233249515116
  • Lieutenant Colonel Frederick Aboagye-Kasapa, Armed Forces Legal Directorates, Accra, 00233244272735/00233555258137
  • Group Captain Charles Addico (Rtd), Air Force Headquarters, Accra, 00233544334910/00233273551822, charlesaddico81@yahoo.com
  • SWO Pobee Manteaw, Air Force Headquarters, Accra, 00233263592874, Luttherking@yahoo.com

Certification

Care

Timeline

Administrative and Mail Dispatch Clerk

Air Force Headquarters
07.2019

Chief Clerk

Charlie company (UNIFIL GHANBATT 85)
06.2018 - 07.2019

Administrative and Mail Dispatch Clerk

Air Force Headquarters
06.2016 - 06.2018

Protocol & Forces Military Legal Clerk

United Nations Mission in Liberia (UNMIL)
06.2014 - 05.2016

Administrative Clerk

School of Trade Training (S of TT), Air Force Base
01.2013 - 01.2014

Certificate in Advanced Forensic, Security Management and Investigative Phycology -

Wisconsin International University

Certificate in Basic Forensic, Security Management and Investigative Phycology -

Wisconsin International University

Certificate in MS Word, MS Excel, MS PowerPoint and Basic Computer Installation -

Ghana Armed Forces Data Processing Centre, Department of Computer Training

Certificate in Basic Office Administration & Secretarial Skills -

Integrated Mission Training Centre (IMTC), United Nation Mission in Liberia (UNMIL HQ)

West Africa Senior School Certificate Examination (WASSCE) -

Toase Secondary School
Douglas Twumasi