DEBORAH DAMI DUAH
Accra
Summary
Results-oriented Office Manager with 4 years of experience overseeing administrative operations and optimizing workflow efficiency. Proven track record of implementing streamlined processes, enhancing productivity, and ensuring seamless office functioning. Adept at managing cross-functional teams, fostering a positive work environment, and delivering exceptional support to senior executives. Strong organizational and problem-solving skills combined with excellent interpersonal and communication abilities. Committed to driving operational excellence and contributing to the success of the organization.
Overview
15
15
years of professional experience
Work History
Finance Administrator/ OFFICE MANAGER
ELEPHANT HEALTHCARE
06.2021 - Current
- Coordinate office activities to ensure efficiency and high level productivity
- Assist in drafting and ensure Order and compliance with Elephant policies
- Managing office, receiving visitors and post Track stock of office supplies and refill when necessary
- Offer administrative support to Elephants senior team
- Act as a central point of contact for Elephants staff and clients
- Support senior team with schedule management, letter writing, meeting arrangements etc.
- Manage travel arrangements, agenda and appointment for elephant team
- Identify and book good value apartment and accommodation for site set up.
- Coordinate travel arrangements for United Kingdom and other elephant staff visiting Ghana.
- Monitor and support budgeting and bookkeeping procedures for the company
- Develop and manage relationship with suppliers, including making payments
- Issue and follow up with invoices
- Schedule and manage interview appointments for team leads
- Secure all elephants contracts and records safely at office
- Building processes to check and monitor travel expenses by colleagues
- Reconciled accounts and investigated variances.
LEAD ADMINISTRATOR
MOLDERS GROUP
12.2019 - 05.2021
- Recruiting and coordinating interviews.
- Answering incoming calls; taking messages and redirecting calls as required.
- Dealing with email enquiries
- Taking minutes for meetings.
- Diary management and arranging appointments and booking meetings.
- General office management such as ordering stationaries.
- Organizing travel and accommodation for staff.
- Maintaining company’s social media account.
- Coordinate development of job description.
- Content Development for company website.
- Writing of Articles for company blogs.
COMMUNITY MANAGER
FLOOR DIGITAL
08.2019 - 11.2019
- Maintaining company’s social media accounts like : Cussons Baby Ghana(Facebook account),Nourish
- LAB smoothies(Facebook and Instagram) Darling hair (Facebook and Instagram) and Kiss Condom
- Ghana (Facebook and Instagram)
- Content writing for brands named above
- Buying Facebook and Instagram Ads
- Writing of reports for above named brands
- Writing of Articles for company blogs
FRONT DESK EXECUTIVE
AFRICA INVESTMENT GROUP
02.2017 - 12.2017
- Greet guests and provide them with superb customer service.
- Ensure front desk is neat, presentable and equipped with all necessary supplies such as pens, forms and paper.
- Accept all letter packages and distribute them to various departments.
- Redirect phone calls to appropriate department.
- Answer all client questions.
HR WELFARE ASSISTANT
NATIONAL SERVICE, GHANA CIVIL AVAITION AUTHOURITY
09.2015 - 08.2016
- Recruiting, training and developing staff.
- Pensions and benefits administration.
- Looking after health, safety and welfare of all employees
- Organizing staff training sessions and activities.
RETAIL SUPPORT OFFICER
BARCLAYS BANK GHANA
08.2014 - 09.2014
- Signing up customers on internet banking and mobile banking
- Taking dormant accounts out of system
- Educating customers on bank policies
- Receiving customers .
GENERAL MANAGER
PEAL CHINESE RESTAURANT, OSU
08.2008 - 09.2011
- Controlling purchases and inventory by meeting account manager.
- Create and edit menu prices.
- Record of income and expenses.
- Talk to customers to receive feedback on services rendered.
- Ensuring personal hygiene at workplace and good taste of food.
Education
Bachelor of Science - Business Administration(Human Resource Management)
CENTRAL UNIVERSITY COLLEGE
Prampram09.2015
Wassce - General Arts
HOLY CHILD SENIOR HIGH SCHOOL
Cape Coast 09.2011
Skills
- SKILLS AND ABILITY
- Good Communication Skills
- Team Work And Interpersonal Skills
- Self – Management
- Planning And Research Skills
- Write Reports
- Training Programs
- Reporting Proficiency
- Cost Control and Reduction
- Excellent Team Leadership
- Build Customer Relationships
- Office Support
- Human Resources Knowledge
Timeline
Finance Administrator/ OFFICE MANAGER
ELEPHANT HEALTHCARE
06.2021 - Current
LEAD ADMINISTRATOR
MOLDERS GROUP
12.2019 - 05.2021
COMMUNITY MANAGER
FLOOR DIGITAL
08.2019 - 11.2019
FRONT DESK EXECUTIVE
AFRICA INVESTMENT GROUP
02.2017 - 12.2017
HR WELFARE ASSISTANT
NATIONAL SERVICE, GHANA CIVIL AVAITION AUTHOURITY
09.2015 - 08.2016
RETAIL SUPPORT OFFICER
BARCLAYS BANK GHANA
08.2014 - 09.2014
GENERAL MANAGER
PEAL CHINESE RESTAURANT, OSU
08.2008 - 09.2011
Bachelor of Science - Business Administration(Human Resource Management)
CENTRAL UNIVERSITY COLLEGE
Wassce - General Arts
HOLY CHILD SENIOR HIGH SCHOOL
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