Deborah Boafowaa
Dormaa Akwamu
Summary
Adept at fostering customer loyalty and managing inventory, I excelled as a Sales Assistant at Paradise Cold Store, demonstrating strong communication skills and sales expertise. My diverse experience, including volunteer health assistance and teaching, showcases my adaptability and empathetic approach. I thrive in dynamic environments, leveraging innovative strategies and a goal-oriented mindset to drive success.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Paradise Cold Store
02.2022 - 04.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Maintain clean, safe working environment to eliminate accident risks.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Established rapport with customers using active listening and interpersonal skills.
- Executed visual merchandising strategies to attract customers and drive sales.
Volunteer Health Assistance
Dormaa East District Hospital
02.2021 - 01.2022
- Assisting in taking patients vital signs
- Assisting patients with medications
- Assisting in making patients beds .
- Assisting patients to walk around.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills with patients to understand their needs
National Service Personnel
Dormaa East District Assembly
09.2019 - 08.2020
- Demonstrated adaptability by quickly learning new roles and responsibilities as needed throughout the service term.
- Writing minutes at assembly meetings.
- Registration of clients for training under the client office.
- Registration of persons with disabilities under the Social Werfare Department.
- Enhanced teamwork skills by participating in group tasks and collaborating with fellow National Service members.
Teacher Intern
Alswel Academy And Junior High
09.2018 - 12.2018
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Enhanced student understanding by implementing creative activities and interactive teaching methods.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Promoted a positive learning environment with clear expectations, consistent discipline, and effective classroom management techniques.
- Implemented differentiated learning strategies, addressing individual student needs and abilities.
- Reviewed students' classroom assignments, homework and tests to evaluate knowledge of subject material and assign grades.
- Developed strong relationships with parents through regular communication, meetings, and progress reports to support student success.
- Assessed student performance through ongoing evaluations, providing constructive feedback for improvement.
- Facilitated students' discussions of classroom topics, helping each explore concepts and expand horizons.
- Organized extracurricular activities such as clubs or field trips to enhance students'' overall educational experience.
- Designed lessons on for students using various teaching methods and modern classroom technologies.
- Created and implemented different learning activities to meet needs of different types of learners.
Education
Bachelor In Education - Basic Education
University of Education Winneba
Winneba, Ghana 10.2019
West African Senior Secondary School Certificate - Business
Mansen Senior High
Wamfie, Ghana 2009
Skills
- Goal-Oriented
- Innovative
- Strategic and Problem solving
- Fast learner
- Ability to work with little or no supervision
- Empathetic
- Stock management
- Sales expertise
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
Timeline
Sales Assistant
Paradise Cold Store
02.2022 - 04.2023
Volunteer Health Assistance
Dormaa East District Hospital
02.2021 - 01.2022
National Service Personnel
Dormaa East District Assembly
09.2019 - 08.2020
Teacher Intern
Alswel Academy And Junior High
09.2018 - 12.2018
Bachelor In Education - Basic Education
University of Education Winneba
West African Senior Secondary School Certificate - Business
Mansen Senior High
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