DEBORAH ASARE

Business Development

• Identify and pursue new business opportunities in freight forwarding, warehousing, and distribution.

Client Relationship Management

• Build and maintain strong relationships with existing and prospective customers.
• Understand clients' logistics needs and provide tailored solutions.

Sales target achievement.

• Meet or exceed sales targets and revenue goals.
• Prepare and present proposals, quotations, and service contracts.

Customer Support.

• Provide after-sales support to ensure customer satisfaction, and repeat business.
• Serve as a liaison between the customer and operations team

Reporting and Forecasting

• Maintain sales records, and generate regular performance reports.
• Provide sales forecasts and market insights to management.

Debt Collection.

• Follow up on outstanding invoices from clients.
• Client Account Reconciliation: Regularly review customer accounts to reconcile discrepancies.
  Investigate and resolve payment issues or disputes.
• Credit Control: Assess the creditworthiness of new and existing clients.
  Recommend appropriate credit limits based on company policy.
• Communication: Liaise with clients, sales teams, and finance departments.
  Send reminders, dunning letters, and escalate issues when necessary.

Record Keeping.

• Maintain accurate and up-to-date records of all collection activities.
• Prepare reports on aging accounts, daily collections, and performance metrics.

Legal and Compliance.

• Work with legal teams on serious default cases.
• Ensure compliance with internal policies and relevant financial regulations.
• Cash Flow Forecasting: Contribute data for forecasting expected collections to aid financial planning.

Dispute Resolution.

• Address client concerns promptly to facilitate timely payments.
• Work collaboratively to resolve disputes that delay payment.
• Maintaining client relationships to retain good and continuous business.

• Direct sales of all haulage products and services
• To sell Jumia logistics Service to the target Market
• To manage existing clients and meet their demands.

• Direct sales canvassing for all logistics products (airfreight, ocean freight, and haulage).
• Meeting key performance indicators in the sales pipeline through direct visits and phone calls.
• Provide a quotation / pricing for customers per request within a time frame.
• Coordinating product (Air/Sea) includes imports from Europe, America, Asia, etc. To Ghana.
• Communication through email interaction with internal staff and external customers.

• Scheduling of meetings for the technical team with our customers.
• Managing of the office to see to the need of my colleagues
• Communicate with clients and fellow colleagues.
• Writing of Daily and weekly report, Management of stock and procurement.