Deborah Arthur
Accra
Summary
Compassionate and dedicated professional with extensive experience in customer service and communications seeking a caregiver position in Canada. Bringing strong interpersonal skills, reliability, and a commitment to providing high-quality care to clients. Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business.
Overview
6
6
years of professional experience
Work History
Customer Service Officer (Sales)
Sunda International (Ghana Office)
05.2021 - Current
- Provide exceptional customer service
- Manage sales inquiries and transactions
- Maintain detailed and accurate sales records.
Teller
Consolidated Bank Ghana (Accra)
02.2018 - 02.2019
- Handled cash transactions and validated payments
- Provided high-quality customer service and issued receipts
- Answered customer inquiries regarding transactions and payment procedures
- Balanced daily cash transactions accurately and in compliance with bank procedures.
Education
Bachelor of Arts Degree in Communications Study (Public Relations) -
Ghana Institute of Journalism
05.2016
Diploma in Communications Study -
Ghana Institute of Journalism
06.2013
West African Senior Secondary Certificate Examination -
Abuakwa State College
05.2008
Skills
- Efficient under pressure with a focus on speed and accuracy
- Strong teamwork and research abilities
- Excellent listener and communicator
- Highly organized and detail-oriented
- Proficient in Microsoft Office
- Creative, flexible, and reliable
References
- Mr. Dottey Watson, Head of Corporate Communications, UBA, 0208324246, dotteywatson@gmail.com
- Mrs. Rhodaline Amartey, Dean, Faculty of Public Relations and Advertising, Ghana Institute of Journalism, 020 8365448, rhodyamartey@yahoo.com
Timeline
Customer Service Officer (Sales)
Sunda International (Ghana Office)
05.2021 - Current
Teller
Consolidated Bank Ghana (Accra)
02.2018 - 02.2019
Bachelor of Arts Degree in Communications Study (Public Relations) -
Ghana Institute of Journalism
Diploma in Communications Study -
Ghana Institute of Journalism
West African Senior Secondary Certificate Examination -
Abuakwa State College