Summary
Overview
Work history
Education
Skills
Timeline
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Deborah Agyei

Deborah Agyei

Kumasi,Ghana

Summary

Motivated student pursuing flexible retail opportunities, eager to gain hands-on experience while providing exceptional customer support. Demonstrates strong communication and organizational skills, with a focus on problem-solving and analytical thinking. Proven ability to manage multiple tasks and lead discussions effectively, ensuring project success. Committed to delivering high-quality service and achieving consistent results in a team environment.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work history

Sales assistant

True Global Travel and Tour,Mrs.Emmanuella Quansah
Kumasi, Ghana
10.2024 - Current
  • Provided exceptional after-sales service, resulting in increased customer loyalty.
  • Assisted customers with product selection to enhance satisfaction.
  • Maintained high-quality customer care while managing multiple tasks.
  • Cultivated strong relationships with regular customers to encourage repeat business.
  • Trained new staff members to promote supportive work environment.
  • Collaborated with sales managers to achieve target quotas.
  • Maintained accurate records for effective cash handling oversight.
  • Demonstrated proficiency in reservation systems and CRM software.
  • Managed over 30 Request per day .

Catering cook

Self Employed
Kumasi, Ashanti Region
10.2020 - Current
  • Developed innovative recipes to diversify menu offerings and enhance customer experience.
  • Delivered culinary excellence by adhering to strict recipe specifications.
  • Optimised ingredient usage, reducing costs while maintaining quality standards.
  • Fostered collaborative atmosphere among kitchen staff to boost productivity.
  • Maintained rigorous cleanliness and hygiene standards throughout kitchen environment.
  • Demonstrated proficiency with various cooking utensils and equipment.
  • Achieved high customer satisfaction through exceptional culinary skills and presentation.
  • Ensured thorough cleaning of preparation areas to prevent cross-contamination.

Education

Higher National Diploma - Hospitality Management

Kumasi Technical University
Ghana, Kumasi
01.2022 - 08.2024

Skills

  • Empathy and effective listening
  • Time optimization
  • Sales achievement
  • Retail software expertise
  • Sales reporting and analysis
  • Positive mindset
  • Sales strategies
  • Complaint resolution
  • Daily Analysis and Reporting
  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Strong Written and Verbal Communication skills
  • Understanding of different types of travel products
  • Time Management and Organization

Timeline

Sales assistant

True Global Travel and Tour,Mrs.Emmanuella Quansah
10.2024 - Current

Higher National Diploma - Hospitality Management

Kumasi Technical University
01.2022 - 08.2024

Catering cook

Self Employed
10.2020 - Current

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Deborah Agyei