FAUSTINA DONKOR
KUMASI
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
17
17
years of professional experience
Work History
Grocery Manager
DONKOR GROCERIES
Kumasi
2018.11 - Current
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Maintained cleanliness of store by delegating tasks to the cleaning crew.
- Formed and sustained strategic relationships with clients.
- Oversaw daily operations of the store including opening and closing procedures.
Hairstylist
DONKOR BEAUTY SALOON
Kumasi
2008.01 - Current
- Applied water or setting, straightening or waving solutions to hair.
- Worked collaboratively with colleagues to achieve common goals.
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
Education
Certificate - General Studies
ASOKORE R/A PRIMARY SCHOOL
KUMASI1992-07
Skills
- Training and mentoring
- Store opening
- Customer service and assistance
- Supply level management
- Inventory merchandising
- Complaint handling
Languages
English
First Language
English
Beginner (A1)
A1
Timeline
Grocery Manager
DONKOR GROCERIES
2018.11 - Current
Hairstylist
DONKOR BEAUTY SALOON
2008.01 - Current
Certificate - General Studies
ASOKORE R/A PRIMARY SCHOOL