Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

FAUSTINA DONKOR

KUMASI

Summary

Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Overview

17
17
years of professional experience

Work History

Grocery Manager

DONKOR GROCERIES
Kumasi
11.2018 - Current
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Maintained cleanliness of store by delegating tasks to the cleaning crew.
  • Formed and sustained strategic relationships with clients.
  • Oversaw daily operations of the store including opening and closing procedures.

Hairstylist

DONKOR BEAUTY SALOON
Kumasi
01.2008 - Current
  • Applied water or setting, straightening or waving solutions to hair.
  • Worked collaboratively with colleagues to achieve common goals.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Styled and designed traditional and contemporary hairstyles for men and women daily.

Education

Certificate - General Studies

ASOKORE R/A PRIMARY SCHOOL
KUMASI
07-1992

Skills

  • Training and mentoring
  • Store opening
  • Customer service and assistance
  • Supply level management
  • Inventory merchandising
  • Complaint handling

Languages

English
First Language
English
Beginner (A1)
A1

Timeline

Grocery Manager

DONKOR GROCERIES
11.2018 - Current

Hairstylist

DONKOR BEAUTY SALOON
01.2008 - Current

Certificate - General Studies

ASOKORE R/A PRIMARY SCHOOL
FAUSTINA DONKOR