David Opoku Dumfeh

• Oversee the daily operations of the pharmaceutical shop, ensuring exceptional customer services.
• Manage financial transactions including sales, billing and reconciliation.
• Implement inventory management strategies to optimize stock levels and reduced losses.
• Develop and maintain strong relationships with suppliers to negotiate favorable terms

Daily Operational Oversight
• Successfully managed the day-to-day operations, ensuring seamless workflow and efficient customer service.
• Implemented strategic initiatives, resulting in a 15% reduction in service time and improved overall operation efficiency.
Procurement, Logistics & Inventory Management
• Negotiated contracts with vendors and monitored all fixed assets within the organization.
• Implemented efficient inventory processes to ensure optimal stock levels and minimize waste.
IT Support & Risk Management
• Ensured the smooth functioning of all digital systems and technologies within the organization.
• Conducted regular internal audits to ensure compliance with industry regulators and company standards.
• Utilized financial risk management techniques to identify and mitigate potential operational and financial risks ensuring the continuity of business operations.
Recruitment & Staff Training
• Spearheaded staff recruitment processes for key positions to strengthen the team.
• Implemented training programs for staff to elevate service standards and ensure consistent, high-quality service delivery resulting in a 15% reduction in onboarding time.