DAVID KWESI ASSAN
TAKORADI ,GHANA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
2
2
years of professional experience
Work History
Store Manager
GHANA PORT AND HABOUR AUTHORITY
TAKORADI, GHANA
02.2024 - 09.2024
- Performed regular price checks to ensure competitive pricing.
- Assessed operational efficiency of the store's departments.
- Managed daily banking activities such as deposits and withdrawals.
- Identified opportunities for cost savings through waste reduction initiatives.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed relationships with suppliers to negotiate better prices.
- Updated POS system with new products and promotional offers.
- Planned special promotions or discounts based on market trends.
- Provided feedback on marketing campaigns to improve effectiveness.
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Store Manager
CARMUSE LIME PRODUCT
TAKORADI
01.2023 - 01.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
Education
Bachelor of Arts - Art Education
UNIVERSITY OF EDUCATION, WINNEBA
WINNEBA, GHANA09-2020
HIGH NATIONAL DIPLOMA - COMMERCIAL ARTS
TAKORADI TECHNICAL UNIVERSITY
TAKORADI,GHANA07-2016
High School Diploma -
FIJAI SENIOR HIGH SCHOOL
TAKORADI, GHANA05-2013
Skills
- Report Generation
- Payroll Management
- Store operations oversight
- Store Merchandising
- Customer Service Management
- Competitor Monitoring
- Risk Management
- Supply Ordering
- Project Management
- Employee Training
- Retail Inventory Management
- Operations Management
- Leadership Development
- Relationship building and management
- Inventory Control
- Staff Supervision
- Customer Service
- Sales professional
Accomplishments
- Employee of the month/year award. Recognition for outstanding leadership and management
- Store performance Awards.Achieving sales target, increasing customer satisfaction, or improving operational efficiency.
- Leadership Awards. Demonstrating exceptional leadership, mentoring and team development
- Customer services Awards. Ensuring excellent customer experience and resolving issues effectivly
References
References available upon request.
Timeline
Store Manager
GHANA PORT AND HABOUR AUTHORITY
02.2024 - 09.2024
Store Manager
CARMUSE LIME PRODUCT
01.2023 - 01.2024
Bachelor of Arts - Art Education
UNIVERSITY OF EDUCATION, WINNEBA
HIGH NATIONAL DIPLOMA - COMMERCIAL ARTS
TAKORADI TECHNICAL UNIVERSITY
High School Diploma -
FIJAI SENIOR HIGH SCHOOL
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