Davida Ayele Adjaayi-Tagoe
Summary
Dynamic banking professional with a proven track record at Standard Chartered Bank, excelling in client relationship management and risk assessment. Adept at enhancing customer satisfaction and streamlining processes, I leverage strong financial analysis skills to deliver tailored banking solutions. Committed to driving results and fostering lasting client partnerships.
Overview
18
18
years of professional experience
2011
2011
years of post-secondary education
Work History
Junior Relationship Manager
Standard Chartered Bank
01.2025 - 01.2026
- Cultivated strong relationships with clients to enhance customer satisfaction.
- Assessed client needs and recommended suitable banking products.
- Collaborated with teams to streamline client onboarding processes.
Branch Sales and Service Executive
Standard Chartered Bank
05.2013 - 12.2024
- Led strategic initiatives to enhance customer engagement and satisfaction.
- Developed and implemented risk management frameworks for financial operations.
- Collaborated with cross-functional teams to streamline banking processes and improve efficiency.
Client sales and service Officer
Standard Chartered Bank
Accra
08.2012 - 02.2013
- Managed customer inquiries and provided timely support for banking services.
- Processed transactions efficiently while ensuring compliance with banking regulations.
- Assisted clients in navigating digital banking platforms and resolving technical issues.
Loan service Officer
Standard Chartered Bank
10.2009 - 07.2012
- Processed customer transactions efficiently and accurately.
- Assisted clients with account inquiries and product information.
- Managed customer complaints and resolved issues promptly.
Internship Student
Ghana revenue Authority
Accra
06.2008 - 07.2008
- Assisted in processing tax returns and maintaining accurate records.
- Collaborated with teams to ensure compliance with tax regulations.
- Conducted research on tax policies and provided relevant updates.
Education
MBA - Marketing
University of Ghana
02.2012 - 08.2014
Bachelor of Arts - Political Science And Psychology
University of Ghana
09.2005 - 08.2009
Archbishop Porter Girls Secondary School
TakoradiSkills
- Client relationship management
- Risk assessment
- Banking product knowledge
- Financial analysis
Timeline
Junior Relationship Manager
Standard Chartered Bank
01.2025 - 01.2026
Branch Sales and Service Executive
Standard Chartered Bank
05.2013 - 12.2024
Client sales and service Officer
Standard Chartered Bank
08.2012 - 02.2013
MBA - Marketing
University of Ghana
02.2012 - 08.2014
Loan service Officer
Standard Chartered Bank
10.2009 - 07.2012
Internship Student
Ghana revenue Authority
06.2008 - 07.2008
Bachelor of Arts - Political Science And Psychology
University of Ghana
09.2005 - 08.2009
Archbishop Porter Girls Secondary School