A fast learner with good understanding of effective credit procedures. very sound analytical skills to examine financial segments for effective and efficient credit delivery. Astute Credit Officer equipped to manage high-volume credit applications. Evaluated customer creditworthiness and offers denials and approvals in line with established parameters. Enforces data safety and confidentiality standards to safeguard corporate interests and customer data. Posses good interpersonal relations and good negotiation skills to grow a quality loan portfolio.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work history
Microfinance Credit Officer
Mumuadu Rural Bank Plc
New Abirem, Eastern Region
05.2018 - Current
Managing the Microfinance portfolio for the branch
Prospecting for loan clients in new areas for the bank.
Formation of loan groups.
Training and appraisal of groups and individual applicants.
Loan recommendation, booking and disbursement of loans.
Loan recoveries and monthly reports.
Recommended credit rating procedures resulting in increased risk analysis accuracy.
Guaranteed compliance by maintaining up-to-date knowledge of anti-money laundering and FCA regulations.
Assessed and tracked team and personal KPIs and strived to meet set targets.
Improved efficiency of cash collection activities and reduced bad debt exposure.
Provided customised credit solutions for families and small business owners, leading to increase in loan portfolios.
Grew existing client relationships through regular updates and engagement, boosting retention.
Maintained electronic log of communications with customers in respect to outstanding payments.
Controlled credit risk by analysing portfolio and identifying potential issues impacting client security.
Prepared monthly statements and followed up on overdue balances by telephone or email.
Analysed customer history and financial reports to assess risk and creditworthiness.
Educated clients on loan products available to facilitate decision-making, describing complex terms in easy-to-understand language.
Credit Officer
Amantin and Kasei Comm. Bank Ltd.
Kajeji, Bono East
05.2015 - 04.2018
Loan appraisals and recommendations. That is individual micro, groups, normal loans, salary loan, and others.
Supervised mobile banking and mobile money operators.
Grew existing client relationships through regular updates and engagement, boosting retention.
Implemented new accounting software, resulting in faster reporting.
Maintained electronic log of communications with customers in respect to outstanding payments.
Acted as point of contact for all matters relating to collections and credit management.
Facilitated profitability tracking by producing performance reports for senior management.
Analysed customer history and financial reports to assess risk and creditworthiness.
Streamlined workflows by improving system knowledge, improving processing times.
Assessed and tracked team and personal KPIs and strived to meet set targets.
Highlighted problematic accounts to management via regular updating.
Oversaw and coordinated application process of loan closings from enquiry to completion.
Provided customised credit solutions for families and small business owners, leading to increase in loan portfolios.
Educated clients on loan products available to facilitate decision-making, describing complex terms in easy-to-understand language.
Improved efficiency of cash collection activities and reduced bad debt exposure.
Prepared monthly statements and followed up on overdue balances by telephone or email.
Optimised customer service communication by maintaining accurate applicant records in company CRM.
Banking Officer
Amantin and Kasei Comm. Bank Ltd.
ANK , Bono East
04.2014 - 04.2015
Researched companies and prepared reports for presenting to management and prospective buyers.
Supervised branch operations to spur continuous improvements and enhance service delivery including cashiering, accounts opening and money transfers..
Engaged customers to answer questions regarding account balances, outstanding balances and deposits.
Met new and existing clients to negotiate contracts and grow business.
Managed cash flow by collecting and depositing payments into bank accounts.
Interpreted and followed banking laws to comply with local and national government regulations.
Prepared loan status reports and lending activity for supervisors.
Authorized banking transactions.
undertook all operation activities including money transfer transactions, Accounts opening, Image scanning and uploads, branch stock management and branch reconciliation.
Education
Master of Business Administration - Finance
University of Ghana
Accra, Ghana
11.2020 - 02.2023
Bachelor of Business Administration - Accounting
Garden City University College
Kumasi, Ghana
09.2015 - 08.2017
HND - Accountancy
Koforidua Technical University
Koforidua, Ghana
09.2009 - 06.2012
Skills
Fast learner
Credit management processes
Financial statement analysis
Financial risk minimization
Personal loans expertise
Loan documentation
Credit exposure monitoring
Banking software knowledge
Creditworthiness assessments
Liquidity studies
Credit risk management
Credit analysis
Loan recovery processes
Very analytical and ability to lead
Good understanding of Credit procedures
I have in-depth skills in Microsoft office and internet applications
Disease Control Officer (Public Health Officer) at Ministry Of Health/ Christian Health Association Ghana(Salvation Army Health Services)Disease Control Officer (Public Health Officer) at Ministry Of Health/ Christian Health Association Ghana(Salvation Army Health Services)