David Owusu Ntiamoah
Summary
Customer-oriented Banking Officer offering 2 years of experience overseeing bank operations and verifying adherence to state and federal banking rules and regulations. Supportive and communicative professional polished in providing banking services to individuals and corporate customers. In-depth knowledge of available bank products and services paired with outstanding customer service abilities.
Overview
2
2
years of professional experience
Work History
Bank Teller
Fidelity Bank
01.2024 - Current
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
Banking Hall Executive
Fidelity Bank
11.2022 - 11.2023
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
- Organized due diligence in preparation for sale of business unit.
- Resolved customer disputes that are within my power promptly and professionally
Education
Bachelor of Science - Computer Science
Kwame Nkrumah University Of Science And Technology
Kumasi, Ghana11.2022
Wassce - General Science
Opoku Ware School
Kumasi, Ghana05.2018
Skills
- Customer Relationship Management
- Money Handling
- Deposit and withdrawal management
- Effective Communication
- Teamwork
- Adaptability
Timeline
Bank Teller
Fidelity Bank
01.2024 - Current
Banking Hall Executive
Fidelity Bank
11.2022 - 11.2023
Bachelor of Science - Computer Science
Kwame Nkrumah University Of Science And Technology
Wassce - General Science
Opoku Ware School
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