David Honour-Justice Ofosu
Accra
Summary
Experienced in working collaboratively with team members and adapting quickly to diverse customer needs. Passionate about creating a welcoming atmosphere and delivering high-quality service to enhance the overall guest experience.
Overview
5
5
Languages
3
3
years of professional experience
Work History
Cashier
Big Boys City Lounge
Mc Carthy Hills
10.2025 - Current
- Processed customer transactions accurately and efficiently at Big Boys City Lounge.
- Maintained clean and organized cashier area to enhance customer experience.
- Assisted customers in understanding menu options and promotions to facilitate informed choices.
- Provided receipts and change to customers, refunds, credits or change due to customers.
- Responded to customer inquiries and provided store information to ensure satisfaction.
Salesperson
Kai Fast Food
Mallam
05.2024 - 08.2024
- Developed key customer relationships to increase sales.
- Engaged with customers to ensure satisfaction and address concerns promptly.
- I maintained stock levels to support sales and operations.
- Ensured accuracy in sales reporting by reconciling inventory with cash transactions.
- I made sure that the stocks and the meals sold would tally with the sales money.
- Operated cash register, processed transactions, and handled payments.
- Monitored inventory levels and reported shortages to management.
- I attend to all incoming calls.
- Collaborated with team members to ensure efficient service during peak hours.
- Maintained cleanliness and organization of dining and service areas.
- Followed health and safety guidelines while preparing food items and serving customers.
- I prepare meals for the customers.
- Cultivated customer relationships to drive repeat business.
- Resolved customer complaints promptly and efficiently.
Teacher
Magmax Educational Complex
Mc Carthy Hills
01.2024 - 04.2024
- Designed engaging lesson plans aligned with curriculum standards.
- Facilitated classroom discussions to encourage student participation and critical thinking.
- Implemented classroom management techniques to maintain a positive learning environment.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Utilized educational technology tools to enhance instructional delivery and engagement.
Manager in Training
Emmason Enterprise Internet Cafe
Hohoe
09.2023 - 12.2023
- Collaborated with customers to identify needs and resolve issues effectively.
- Created weekly schedules ensuring optimal floor coverage while adhering to fiscal guidelines.
- Developed strategies to motivate staff members to increase productivity levels.
Education
Senior High School -
Kpando Secondary School
KpandoSkills
- Point of sale operation
- Customer transactions
- Cash Handling
- Order management
- Customer service
- Customer support
- Team coordination
- Teamwork
- Team leadership
- Staff leadership
- Resource management
- CRM management
- Organizational skills
- Time Management
- Multitasking
- Attention to Detail
- Problem Solving
- Critical thinking
- Adaptability
- Positive attitude
- Patience
- Conflict resolution
- Relationship building
- Strong Communication skills
- Effective communication
Multilingual communication
- Technical skills
- Mixology
- Time management
- Relationship building
- Critical thinking
- Time management
Accomplishments
- Provided exceptional customer service to an average of 100+ guests per shift, enhancing overall dining experience in a busy restaurant in Accra.
- Successfully handled cash and payment transactions with 100% accuracy, ensuring seamless checkout processes.
- Received 'Employee of the Month' award twice for outstanding service and guest satisfaction in a high-traffic restaurant in Accra.
References
- Kai Fast Food, Food Truck, Accra, Ghana, 0592977377
- Vida e Caffe, Restaurant, Accra, Ghana
Hobbies and Interests
- Kai Fast Food, Food Truck, Accra, Ghana, 0592977377
- Vida e Caffe, Restaurant, Accra, Ghana
Personal Information
- Kai Fast Food, Food Truck, Accra, Ghana, 0592977377
- Vida e Caffe, Restaurant, Accra, Ghana
Languages
- Kai Fast Food, Food Truck, Accra, Ghana, 0592977377
- Vida e Caffe, Restaurant, Accra, Ghana
Languages
English
Beginner
A1
Twi
Beginner
A1
Ewe
Beginner
A1
Ga
Upper Intermediate
B2
Beum
Beginner
A1
Name
- Kai Fast Food, Food Truck, Accra, Ghana, 0592977377
- Vida e Caffe, Restaurant, Accra, Ghana
Timeline
Cashier
Big Boys City Lounge
10.2025 - Current
Salesperson
Kai Fast Food
05.2024 - 08.2024
Teacher
Magmax Educational Complex
01.2024 - 04.2024
Manager in Training
Emmason Enterprise Internet Cafe
09.2023 - 12.2023
Senior High School -
Kpando Secondary School