Summary
Overview
Work History
Education
Skills
Certification
Committees
Personal Information
Training
References
Timeline
Generic

DAVID HAYFORD

Accra

Summary

My aim is to work in a challenging but enabling environment, with a great demand on my creativity, initiative and professional competencies.

In my current Role as West Africa Cluster Risk Head- Financial Market Operations, I represent the Financial Market Business Operations as a First Line of Defence, implementing the Standard Chartered Operational Risk Framework (ORF), and supporting the Group's Enterprise Risk Management, Operational Risk strategy and associated Regulatory risk procedures further ensuring that risk is effectively managed at the business unit level across its footprint markets in Africa. Playing a key strategic role as a Partner, I pivotal support to the business and operations, proactively identifying, quantifying, prioritizing and developing robust controls measures whiles enhancing operational excellence with sustainable solutions I am ambitious and hardworking fully motivated to complete any given task. Developing and enhancing risk partnerships across functions and businesses. I facilitate genuine commitments to sharing knowledge and expertise with clients and colleagues across the Businesses and functions leading to growth in the bottom line of the larger corporate. I am driven to succeed in all undertakings and look to gain more experience and acquire new skills.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Cluster Head, Risk & Controls - Financial Market Operations

Standard Chartered Bank
Accra
09.2020 - Current
  • Collaborate with Financial markets operations teams across West Africa cluster to develop and maintain a strong Risk and Compliance framework that ensures adherence to Group policies as well as local regulatory requirements.
  • Aligned Business and Operation Units' standards with the established risk methodologies based on the Group wide Enterprise Risk Management Framework (ERMF)
  • Executed comprehensive due diligence for new and existing products and sponsorships, identifying key compliance and operational risk which improved business and process efficiency by 90%
  • Coordinated regulatory, audit and compliance examination successfully, mitigating all identified risk proactively and within assigned timeframes
  • Developed and implemented effective monitoring and oversight programs that reduced risk by 40-60% thAnalyzed data from multiple sources to identify key trends, insights, and opportunities for improvement within the cluster.
  • Ensured compliance with all relevant legislation, regulations and guidelines relating to the cluster's operations.

Cluster Head West Africa - Business Risk, Transaction Banking

Standard Chartered Bank
Accra
04.2018 - 08.2020
  • Providing effective team leadership to Transaction Banking Business Operational Risk Managers across all footprint markets across West Africa
  • Ensuring Effective Implementation of Operational Risk framework and supporting the Group Operational Risk strategy
  • Coordinating an efficient Risk and Governance Forum across the region
  • Managing Peer to Peer Review across the region and ensuring a Robust Business Control environment
  • Align business strategy with operational risk appetite and seek to optimise the business' risk-return profile
  • Focus on Regulations, regulatory compliance and associated operational risks, cross border issues associated to Marketing and Selling to clients from all geographies and ensuring business conduct is upheld between business to client relationships
  • Network extensively, and drive change / improvements.

Business Operational Risk Manager, Transaction Banking

Standard Chartered Bank
Accra
12.2014 - 03.2018
  • As the Business Operational Risk Manager, I effectively represented and implemented the Transaction Banking business as a First Line of Defence, implementing the Standard Chartered Operational Risk Framework (ORF), whiles supporting the Group's Operational Risk strategy and associated operational risk procedures to ensure that operational risk is effectively managed at the business unit level
  • Keys strategic success were implemented in: Identifying, assessing mitigating and reporting material operational risks to relevant governance forums
  • Represented and supported the Transaction Banking Business Operational Risk Forum (BORF) in the country
  • Manage and undertake peer reviews in the Transaction Banking Business with frequent travels to other markets (typically within the region)
  • Developing control enhancements to within acceptable boundaries and consistent standards
  • Align business strategy with operational risk appetite and seek to optimise the business' risk-return profile
  • Mentor Transaction Banking teams across all segments on business controls, governance and supervision.

Manager, Risk & Control Governance

Barclays Bank Ghana
Accra
01.2014 - 11.2014
  • Conducting appropriate and regular conformance Testing and monitoring service according to Risk and Control Assessment methodology
  • Providing Management with independent appraisal of systems of internal control and quality performance within business areas
  • Undertaking and analyzing information to identify control weakness and making appropriate recommendation
  • Provide Risk and Control management with early warning signals of deterioration of controls and to identify errors in the processing of transactions and handling of assets and issues that may result in operating / financial losses or impact customer services or may expose the bank to risk (credit / strategic/ franchise/ legal risks
  • Actively participate in Internal Audit reviews for the business operations, product and process
  • Keep track of control plan and ensure scheduled reviews are completed as per annual plan
  • Assist in validating / finalizing Barclays Internal Audit / External Audit / Regulatory / Control closures in a timely manner.

Risk Manager

Barclays Bank of Ghana
Accra
02.2011 - 12.2013
  • Reporting into head of Internal Control Unit, I am responsible for driving supporting and acting as the first line of control assurance for the office of the Chief Operations Office
  • Ensuring complete compliance to all regulatory and non-regulatory policies and statutes applicable across all functions, including KYC, Sanctions, AML (Anti Money Laundering, BGS, SARBOX, Basel2, and all other regulatory compliance issues
  • Promoting adherence and compliance to all operations related policies and procedures through regular checks as part of the internal reviews and ensuring effective remediation of gaps
  • Personally accountable for the quality and performance of the internal control environment
  • Lead advisor in the management of all control and Compliance issues
  • Peer Reviews, Process Reviews, Managing and monitoring of Key Risk Events.

Team Manager- Reconciliations Dept

Barclays Bank (Gh) Ltd
Accra
03.2009 - 01.2011
  • Monitoring of the Bank's internal accounts held by all BBG account owners
  • Implement control processes to ensure that all elements of operational risk e.g
  • Fraud, follow up of long outstanding items, effective training to stakeholders, audit recommendations are managed effectively
  • Prepare financial budgets for the department in consultation with Head of Performance
  • Review performance against budgets on a regular basis
  • Plan implementation of change initiatives that affect Reconciliation Dept.

Supervisor - Lending Operations

Barclays Bank (Gh) ltd
Accra
08.2003 - 02.2009
  • Structure, Implement and drive the banking Lending strategy, policy and operations across the banks

Education

MBA - Finance -

GIMPA- Ghana Institute of Management & Public Administration
01.2008

SSSCE -

Presbyterian Boys Secondary School
01.1998

BSc - Banking & Finance -

Central University College

Skills

  • Excellent and effective Communication Skills Adopting effective training presentations to disseminate and impact knowledge to colleagues
  • Proven ability to work effectively with a team and to build effective client and stake holder relationships
  • Proven working experience spanning two (2) International bank, with practical working experience in Operations and Business - Cash Managements, Trade Payments, Lending, Reconciliation, Digital Channels, Fintech Vendor Management Risk and Financial markets operations experience In my recent decade of experience I have built strong risk management processes and culture across the West Africa cluster
  • Highly developed technical skills on Integrity risk matters, and proven ability to advise on and work with complex and evolving fact patterns on Risk and Control management
  • Innovation and Creativity
  • Organizational Development
  • Operations Management
  • Workforce Planning
  • Corporate Communications
  • Punctual and Dependable
  • Incident Reporting
  • Strong Work Ethic
  • Teamwork and Coordination
  • Punctual and Reliable
  • Computer Skills
  • Good Communication

Certification

ACI Operations- Financial Markets

Chartered Institute of Securities & Investment -CISI - International Operations Certificate ( IOC) Level 3

Committees

  • BORF - Business Operational risk Forum
  • CORC- Country Operational Risk committee
  • West Africa Risk and Governance Forum
  • AME (Africa & Middle East) -Risk and Compliance Forum
  • AME (Africa & Middle East) Non Financial Risk & Governance Forum
  • Cyber Security Working Group - Chief Technology and Operations Office
  • Anti Bribery & Corruption Working Group- Country Financial Crime Office

Personal Information

Date of Birth: 03/23/80

Training

  • Managing & Measuring Operational Risk in Retail Banks
  • Credit Risk Management
  • Risk & Control Assessment
  • Internal Risk & Control Procedures
  • Reconciliation / Finance Internal Accounts Ownership
  • Performance development Trainer
  • KYC /STM / AML (Anti Money Laundering) & Compliance Trainer
  • Enhance Customer Due Diligence (eCDD)

References

Upon Request / Demand

Timeline

Cluster Head, Risk & Controls - Financial Market Operations

Standard Chartered Bank
09.2020 - Current

Cluster Head West Africa - Business Risk, Transaction Banking

Standard Chartered Bank
04.2018 - 08.2020

Business Operational Risk Manager, Transaction Banking

Standard Chartered Bank
12.2014 - 03.2018

Manager, Risk & Control Governance

Barclays Bank Ghana
01.2014 - 11.2014

Risk Manager

Barclays Bank of Ghana
02.2011 - 12.2013

Team Manager- Reconciliations Dept

Barclays Bank (Gh) Ltd
03.2009 - 01.2011

Supervisor - Lending Operations

Barclays Bank (Gh) ltd
08.2003 - 02.2009

MBA - Finance -

GIMPA- Ghana Institute of Management & Public Administration

SSSCE -

Presbyterian Boys Secondary School

BSc - Banking & Finance -

Central University College
DAVID HAYFORD