Hi, I’m
David Addai
Accra
Summary
Dedicated and results-driven professional with a diverse background in the service and manufacturing industries. Proven expertise in leadership and operational roles, with a strong focus on ensuring efficiency, customer satisfaction, and team collaboration. Adept at overseeing diverse responsibilities, from supervising factory operations to managing front desk responsibilities and providing exceptional service in the hospitality sector. Possesses excellent organizational and communication skills, complemented by a hands-on approach to problem-solving. Excels in fast-paced environments, demonstrating adaptability and a commitment to achieving organizational goals. Eager to leverage my skills and experiences to contribute effectively in a dynamic and growth-oriented work environment.
Overview
3
years of professional experience
1
Certification
Work History
Solid Holdings Company Limited
Assistant Factory Supervisor
02.2023 - 12.2023
Job overview
- Coordinated and supervised daily activities within the factory, ensuring efficient workflow and adherence to production schedules
- Assisted in the implementation of safety protocols and regulations to maintain a secure working environment
- Collaborated with the production team to monitor and enhance productivity levels, identifying areas for improvement
- Tracked inventory levels, managed stock replenishment, and liaised with suppliers to ensure a consistent supply of raw materials
- Conducted regular quality checks on finished products to ensure they met company standards.
Holy Ghost Printing And Secretarial Services
Front Desk Assistant (Contract Staff)
01.2023 - 02.2023
Job overview
- Managed front desk operations, including welcoming guests, answering phone calls, and addressing inquiries
- Handled administrative tasks such as scheduling appointments, managing correspondence, and maintaining office records
- Provided excellent customer service by addressing client needs and concerns promptly and professionally
- Coordinated with different departments to ensure seamless communication and efficient office functioning
- Assisted in the organization of office events and activities.
Beyond Grace Lodge And Restaurant
Senior Waiter
01.2021 - 12.2022
Job overview
- Oversaw the dining area, ensuring a positive and welcoming experience for guests
- Managed a team of waitstaff, assigning duties, and providing training to new employees
- Took and processed customer orders accurately and ensured timely service
- Maintained a thorough knowledge of the menu, including ingredients and preparation methods, to assist customers in making informed choices
- Handled customer feedback and resolved issues to ensure customer satisfaction.
Education
University of The PeopleUSA
Associate Of Business Administration from Accounting And Business Management
Afigyaman Senior High School
West African Senior School Certificate (WASSCE)
Owusu Korkor Internal SchoolKumasi - Ghana
General Arts from Social Studies Education
06.2016
Skills
- Communication: Effective communication with customers, colleagues, and supervisors in various roles
- Customer Service: Proven ability to provide excellent customer service and handle customer inquiries and complaints professionally
- Teamwork: Collaborative and adaptable, able to work effectively within a team environment towards common goals
- Problem-Solving: Demonstrated ability to identify and solve problems efficiently and calmly in demanding situations
Certification
Certificate of Participation in Career Advancements
References
Provided Upon Request
Timeline
Assistant Factory Supervisor
Solid Holdings Company Limited
02.2023 - 12.2023
Front Desk Assistant (Contract Staff)
Holy Ghost Printing And Secretarial Services
01.2023 - 02.2023
Senior Waiter
Beyond Grace Lodge And Restaurant
01.2021 - 12.2022
University of The People
Associate Of Business Administration from Accounting And Business Management
Afigyaman Senior High School
West African Senior School Certificate (WASSCE)
Owusu Korkor Internal School
General Arts from Social Studies Education
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