Daniel Opare Otoo
Accra
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
2
2
years of professional experience
Work History
Receptionist
La Villa Boutique Hotel
05.2011 - 09.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Organized, maintained and updated information in computer databases.
Receptionist
Crystal Rose Hotel
11.2010 - 05.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Organized, maintained and updated information in computer databases.
Education
Electrical And Electronics Engineering
Accra Institute of Technology
Accra02.2020
Associate In Electronics Engineering Technology - Electronic And Electronic Engineering
Accra Polytechnic
Accra08.2012
Electrical Engineering Technician Part 1&2 - Electrical Engineering
Morden College of Science And Technology
Accra07.2007
Skills
- Technical Support
- Data Entry
- Bookkeeping
- File Management
- Schedule Management
- Verbal and Written Communication
- Office Administration
- Meeting Preparation
- Database Administration
- Spreadsheet Tracking
- Office Equipment Operations
- Staff Management
- Microsoft Office Proficiency
- Attention to Detail
- Multitasking Abilities
- Equipment Troubleshooting
Additional Information
I am currently working at Ghana Airport Company Limited, Accra Ghana, as a Screening Technician Engineer.
Timeline
Receptionist
La Villa Boutique Hotel
05.2011 - 09.2012
Receptionist
Crystal Rose Hotel
11.2010 - 05.2011
Electrical And Electronics Engineering
Accra Institute of Technology
Associate In Electronics Engineering Technology - Electronic And Electronic Engineering
Accra Polytechnic
Electrical Engineering Technician Part 1&2 - Electrical Engineering
Morden College of Science And Technology
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