Summary
Overview
Work History
Education
Languages
Certification
Accomplishments
References
Timeline
Generic
Daniel Nyarko Akomeng

Daniel Nyarko Akomeng

Greater Accra

Summary

Results-oriented individual with a passion for continuous learning and innovation. Motivated with business acumen and adaptability to take on challenging roles. Strong work ethic and exceptional interpersonal skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Agency Relations Officer-Immigration

Ghana Free Zones Authority
Greater Accra
09.2019 - Current
  • Develops and implements policies and procedures to ensure compliance with Ghana Immigration Service regulations.
  • Conducts investigations into complaints from clients or enterprises regarding violations of immigration policies.
  • Supervises subordinate staff in carrying out daily duties and activities.
  • Provides guidance to team members on how to effectively complete tasks within established timelines.
  • Responds to emergency situations by dispatching appropriate personnel to address the incident.
  • Review employee documents submitted for work and residents' permit for accuracy and completeness.
  • Participates in regular departmental meetings with colleagues and top management regarding progress updates on current initiatives.
  • Facilitates stakeholder meetings to align on strategic initiatives.
  • Represents the organization at external events and conferences.
  • Develops and maintains relationships with key clients and stakeholders.
  • Maintains a positive working relationship with fellow staff and management.

Store Keeper

Holiday Inn Hotel
Accra
01.2019 - 08.2019
  • Received and inspected incoming merchandise shipments to ensure accuracy of delivery, quantity and quality.
  • Developed and implemented effective storage strategies for warehouse supplies.
  • Updated stock information on a daily basis in the system.
  • Ensured proper handling, storage and maintenance of all items in the storeroom.
  • Organized shelves, racks, bins, cases, drawers and other areas within the storeroom.
  • Monitored stock levels to identify shortages or overages in inventory items.
  • Conducted regular cycle counts to verify physical inventories against system data.
  • Provided assistance in loading and unloading trucks when needed.
  • Reported any damaged or defective goods immediately upon receipt.
  • Received delivery of incoming materials to reconcile purchase orders.
  • Received quantities of stock needed to replenish departments' supplies.

Revenue Collector

Exsol Properties Limited (Part Time)
Accra
11.2017 - 04.2018
  • Ensured timely collection of revenue from customers.
  • Identified and resolved discrepancies between residents' accounts and invoices.
  • Reconciled daily cash receipts to ensure accuracy.
  • Maintained customer payment records in a database.
  • Monitored overdue accounts and contacted delinquent customers to arrange payment plans.
  • Processed mobile money payments for customers.
  • Conducted research into customer accounts to resolve disputes or discrepancies.
  • Assisted with the preparation of reports on outstanding balances, payment history, and other account information for management review.

Direct Sales Representative

Airtel GH. Limited
ACCRA
01.2015 - 12.2015
  • Developed and implemented sales strategies to increase customer base.
  • Conducted market research and identified potential customers for products.
  • Represented company and its products at various trade shows, conferences, and industry events.
  • Provided product demonstrations to potential customers.
  • Maintained up-to-date knowledge of company's products and services.
  • Created reports detailing sales progress, customer feedback, and marketing trends.
  • Prepared presentations to introduce new products or services to prospective clients.
  • Assisted with the development of promotional materials such as brochures, flyers.
  • Generated leads through cold calling techniques.
  • Identified target markets for direct sales campaigns.
  • Planned and executed field visits to meet with existing customers and generate new business opportunities.
  • Participated in team meetings to discuss strategies for achieving goals.
  • Followed up with customers post-sale to ensure satisfaction with their purchase experience.
  • Visited potential and current customers at personal and business locations to promote products.
  • Wrote sales proposals, set up contracts and finalized deals.
  • Demonstrated product features to align with customer needs.

Customer Service Representative

National Health Insurance Authority-National Service
Greater Accra
10.2013 - 09.2014
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Collected deposits or payments and arranged for billing.
  • Went to the communities to register new clients and renew membership of existing clients.
  • Issued receipts to clients for payment done.
  • Reconciling daily cash sheets to receipt books.
  • Preparing weekly cash received reports to line managers for decision making.
  • Data entry and recording.
  • Printing of National Insurance Cards.

Education

MBA - Marketing

University of Ghana-Legon
Accra, Ghana
01-2022

Bachelor of Science - Marketing

University Of Cape Coast
Central Region, Ghana
10-2015

Associate of Science - Diploma In Marketing

University Of Professional Studies-Accra
08-2013

High School Diploma -

Akim Swedru Senior High School
Akim Swedru, Eastern Region
06-2009

Languages

English
First Language
English
Proficient (C2)
C2
French
Beginner
A1

Certification

  • MS Excel Advanced and Applied
  • Bachelor of Science
  • Fire Safety Training
  • Diploma in Marketing

Accomplishments

  • Employee of the Month

References

References available upon request.

Timeline

Agency Relations Officer-Immigration

Ghana Free Zones Authority
09.2019 - Current

Store Keeper

Holiday Inn Hotel
01.2019 - 08.2019

Revenue Collector

Exsol Properties Limited (Part Time)
11.2017 - 04.2018

Direct Sales Representative

Airtel GH. Limited
01.2015 - 12.2015

Customer Service Representative

National Health Insurance Authority-National Service
10.2013 - 09.2014

MBA - Marketing

University of Ghana-Legon

Bachelor of Science - Marketing

University Of Cape Coast

Associate of Science - Diploma In Marketing

University Of Professional Studies-Accra

High School Diploma -

Akim Swedru Senior High School
  • MS Excel Advanced and Applied
  • Bachelor of Science
  • Fire Safety Training
  • Diploma in Marketing

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Daniel Nyarko Akomeng