Looking for a challenging opportunity to work as an Engineer in a cutting-edge IT/Telecommunication multi-national company, utilizing background skills, while making a significant contribution to the success of the company.
Overview
4
4
years of professional experience
Work History
Field Service Engineer
Tizeti Network Ghana Limited
ACCRA
10.2022 - 04.2024
Installed point-to-point internet broadband for residential and commercial applications.
Configured internet radio
Configured routers to optimize network performance
Troubleshot and resolved faults
Customer Services.
Diagnosed system failures and determined most cost-efficient solutions.
Field Services Supervisor
Bygus Mining Company
ACCRA
02.2020 - 05.2021
Supervised and monitored field operations on a daily basis
Offered security for transporting finished products from the field to the office.
Reviewed invoices from vendors for accuracy prior to submitting payment requests.
Analyzed field data to identify trends or areas for improvement in service delivery processes.
Monitored the performance of technicians in the field by conducting regular on-site visits.
Analyzed equipment data to isolate and diagnose faults.
Communicated with vendors, upper management, and peers.
National service personnel
Northern Electricity Distribution Company ltd (VRA)
- 07.2019
Assisted the cables section in troubleshooting and restoring defective underground cables
Managed and improved data entry processes
Maintain distribution networks
Performed substation maintenance duties
Detected and resolved faults
Metering and technical services.
Attaché Signals Regiment
Ghana Armed forces
Burma camp
Troubleshot and resolved telephone line faults.
Successfully performed cable tracing and handling tasks
Performed equipment repairs and installations
Assessed technical issues related to computer, network, and server for resolution.
Exceeded customer satisfaction by finding creative solutions to problems.
Education
Bachelor of Science - Telecommunications
Ghana Technology University College
ACCRA,GHANA
06-2018
High School Diploma -
Accra Academy
ACCRA,GHANA
05-2008
Skills
Point to point internet installation
Internet radio configuration
Ethernet cable termination
Knowledge of LTE eUTRAN architecture, interfaces as well as call flows
Drive Testing on LTE, WCDMA and GSM Technologies
Having the knowledge of some RF software’s such as MapInfo, and Google Earth etc
Computer software and application knowledge
Basics in C
Network installation
On-Site Support
Troubleshooting and repair
Personal Information
Date of Birth: 05/06/93
Gender: Male
Nationality: Ghanaian
Marital Status: Single
References
Ramlatu Shaibu, IT Officer NEDCO, Techiman, 0208387162
Mr. Richard Akakpo, IT and Radio Acess Network Optimization Professional, Vancouever, Canada, +1(778) 238 1059, senaricard@yahoo.com
Hobbies and Interests
Soccer
Internet surfing
Music
Movies
Languages
English
First Language
English
Proficient (C2)
C2
Timeline
Field Service Engineer
Tizeti Network Ghana Limited
10.2022 - 04.2024
Field Services Supervisor
Bygus Mining Company
02.2020 - 05.2021
National service personnel
Northern Electricity Distribution Company ltd (VRA)
- 07.2019
Attaché Signals Regiment
Ghana Armed forces
Bachelor of Science - Telecommunications
Ghana Technology University College
High School Diploma -
Accra Academy
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