Summary
Overview
Work History
Education
Skills
Timeline
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Daniella Bodae

Accra

Summary

Customer-focused Counter Salesperson known for high productivity and efficiency in completing tasks. Possess specialized skills in inventory management, customer relationship building, and point-of-sale systems operation. Excel at communication, problem-solving, and adaptability, ensuring smooth transactions and positive customer experiences.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

1
1
year of professional experience

Work History

Counter Salesperson

Furniture shop
Tema
08.2023 - 08.2024
  • Resolved discrepancies between customer orders and actual deliveries.
  • Inspected returned items for damage before issuing refunds or exchanges.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Greeted customers to determine wants or needs.
  • Answered customer inquiries regarding prices, availability, and product features.
  • Operated cash register to process payments from customers.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Prepared daily reports of sales activity for management review.
  • Maintained accurate records of all sales transactions.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers and provided excellent customer service.
  • Maintained cleanliness of checkout area by wiping down counters and restocking supplies.

Education

High School Diploma -

Oyoko Methodist Senior High School
Eastern Region,Koforidua
10-2022

Skills

  • Upselling strategies
  • Goal-oriented mindset
  • Quick learner
  • Point of sale systems
  • Store organization
  • Sales records management
  • Customer satisfaction measurement
  • Effective communication
  • Team leadership
  • Customer needs assessment
  • Telephone etiquette
  • Cash handling
  • Retail Sales Experience
  • Multitasking
  • Item ticketing and pricing

Timeline

Counter Salesperson

Furniture shop
08.2023 - 08.2024

High School Diploma -

Oyoko Methodist Senior High School

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Daniella Bodae