Daniel Kwesi Annobil
Accra
Summary
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
An able service Advisor highly effective at analyzing data and trends to make timely, useful and effective recommendations. Well-versed in operating in complex, dynamic environments under tight deadlines.
Prepared to leverage years of experience to take on new positions with new challenges and targets.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
SERVICE POINT ADVISOR
DHL EXPRESS GHANA
08.2020 - Current
- Processing of shipments (Generating Waybills and other necessary shipping documents), Sorting, arranging and packaging of shipments for shipping.
- Gathered and analyzed customer feedback to inform product and service improvements.
- Participated in networking events to expand professional connections and attract new clientele.
- Built and maintained relationships with clients to provide ongoing support.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Anticipated responses and prepared clear and articulate answers.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
Sales Attendant
WOODIN GHANA
04.2019 - 07.2020
- Arranged inventory items on shelves to achieve attractive display of products, transporting additional inventory from storage areas to sales floor as needed, Answered questions regarding company policies and services as well as store inventory and delivery options, customer service and technical support, Contacted new and existing customers to outline benefits of products, Demonstrated product features to align with customer needs, Created and implemented store displays, promoting sales and growth.
Teaching Assistant (PART TIME)
SMART HOME ACADEMY
01.2019 - 03.2019
- Established positive relationships with students, parents, fellow teachers and school administrators, Provided one-on-one assistance and tutoring to students requiring additional help.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
Front Desk Clerk
DHL EXPRESS GHANA
06.2018 - 07.2018
- Met needs of walk-in customers by staying up-to-date on room availability and respond to customer inquiries and transfer calls to appropriate staff members, Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Teacher
PARENT'S PRIDE PREP. SCHOOL
08.2015 - 06.2017
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated multiple types of teaching strategies into classroom.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Graded and evaluated student assignments, papers, and course work.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Participated in parent teacher conference to discuss developments of students and increase support.
Sales Attendant
ESTYLE BOUTIQUE
06.2012 - 10.2012
- Promoted business to increase customer base and grow revenue, Arranged inventory items on shelves to achieve attractive display of products, transporting additional inventory from storage areas to sales floor as needed, Described product features, demonstrated operation of merchandise and proper care procedures to maximize product life and performance.
Education
BBA - MARKETING
KWAME NKRUMAH UNIVERSITY OF SCIENCE & TECHNOLOGY
KUMASI11.2023
H.N.D - MARKETING
ACCRA TECHNICAL UNIVERSITY
07.2020
WASSCE - SENIOR HIGH SCHOOL
TOP ACCOUNTANCY AND SECRETARYSHIP
06.2015
B.E.C.E. - BASIC EDUCATION
GREATER CARE PREP. SCHOOL
05.2012
Skills
- Excellent communication skills
- Sales closing
- Product and service knowledge
- Post-sales support
- Lead generation
- Personnel training
- Relationship Building
- Presentations and public speaking
- Client Engagement
- Student Development
- Self-Help Education
Languages
English
Fante
Twi
Hausa
Ga
Activities
- Youth President (Living Flames Baptist Church-2021 - to date)
- Sports Prefect (Top Accountancy School - 2014/15)
- Best Teacher (Parents Pride School - 2018)
Hobbies and Interests
- Listening to music
- Reading
- Surfing the internet
- Playing football
Timeline
SERVICE POINT ADVISOR
DHL EXPRESS GHANA
08.2020 - Current
Sales Attendant
WOODIN GHANA
04.2019 - 07.2020
Teaching Assistant (PART TIME)
SMART HOME ACADEMY
01.2019 - 03.2019
Front Desk Clerk
DHL EXPRESS GHANA
06.2018 - 07.2018
Teacher
PARENT'S PRIDE PREP. SCHOOL
08.2015 - 06.2017
Sales Attendant
ESTYLE BOUTIQUE
06.2012 - 10.2012
BBA - MARKETING
KWAME NKRUMAH UNIVERSITY OF SCIENCE & TECHNOLOGY
H.N.D - MARKETING
ACCRA TECHNICAL UNIVERSITY
WASSCE - SENIOR HIGH SCHOOL
TOP ACCOUNTANCY AND SECRETARYSHIP
B.E.C.E. - BASIC EDUCATION
GREATER CARE PREP. SCHOOL
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