Daniel Tawiah
Accra
Summary
Dedicated office professional skilled in data entry, meeting coordination, and document management. Known for providing exceptional administrative support across departments, contributing to streamlined operations and improved workplace productivity.
Overview
8
8
years of professional experience
Work History
Office Clerk
KAS Estates Ghana Limited
Accra
09.2021 - Current
- Organized and maintained filing systems for easy document retrieval.
- Assisted in scheduling meetings and coordinating office events.
- Prepared reports and documentation for management review.
- Provided administrative support to various departments as needed.
- Communicated effectively with clients and vendors to address inquiries.
- Maintained a clean and organized workspace to enhance productivity.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Processed incoming and outgoing mail daily.
- Created spreadsheets using Microsoft Excel for tracking data and creating reports.
- Received payments from customers via cash or credit card transactions.
- Supported office clerical functions using word processing and other software, email and office machines.
- Contacted customers regarding account updates and potential problems.
- Collaborated with other departments to ensure smooth operations across all areas of the business.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Updated customer accounts information in the database system accurately.
Salesperson
DANBAFOT Enterprise
Accra
09.2017 - 06.2018
- Assisted customers with product selection and provided detailed information.
- Maintained store appearance by organizing products and ensuring cleanliness.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance customer service experiences.
- Handled customer inquiries and resolved issues promptly and professionally.
- Participated in inventory management by restocking shelves regularly.
- Developed knowledge of products to better assist customers effectively.
- Developed key customer relationships to increase sales.
Education
Master of Arts - Law
KAF University College
Gomoa Fete Kakraba06-2021
WASCE -
Mfantsipim Senior High School
Cape-Coast, Central Region 06-2015
BECE -
Kwegyir Aggrey Memorial School
Mallam Gbawe06-2012
Professional Course - Law
Ghana School of Law
Makola, Accra Skills
- Document organization
- Scheduling meetings
- Report preparation
- Customer communication
- Data entry
- Office administration
Languages
English
Proficient (C2)
C2
Ghanaian Language (Twi)
Native
Native
Ghanaian Language (Ga)
Intermediate (B1)
B1
French
Intermediate (B1)
B1
References
References available upon request.
Timeline
Office Clerk
KAS Estates Ghana Limited
09.2021 - Current
Salesperson
DANBAFOT Enterprise
09.2017 - 06.2018
Master of Arts - Law
KAF University College
WASCE -
Mfantsipim Senior High School
BECE -
Kwegyir Aggrey Memorial School
Professional Course - Law
Ghana School of Law