Daniel Kojo Opoku
Summary
Proven leader in office management and staff coordination, excelling at SUNSHINE PHOTOPRINT LIMITED by enhancing customer satisfaction and streamlining operations. Skilled in office administration and multitasking, demonstrated through superior organizational achievements and a commitment to maintaining high-quality service delivery.
Overview
14
14
years of professional experience
Work History
Administrative Manager
Dantessa Company Ltd
Kumasi
03.2020 - Current
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Manager
MATIKO PHOTO LABORATORY LIMITED
Kumasi
12.2013 - 02.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Administrative Assistant
SUNSHINE PHOTOPRINT LIMITED
KUMASI
04.2010 - 01.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
High School Diploma -
INSTITUTE OF COMMERCIAL MANAGEMENT
KUMASI12.2011
High School Diploma -
TAMALE SECONDARY SCHOOL
TAMALE11.2009
Skills
- Office Administration
- Organization and Multitasking
- Office Management
- Staff Management
Timeline
Administrative Manager
Dantessa Company Ltd
03.2020 - Current
Manager
MATIKO PHOTO LABORATORY LIMITED
12.2013 - 02.2020
Administrative Assistant
SUNSHINE PHOTOPRINT LIMITED
04.2010 - 01.2013
High School Diploma -
INSTITUTE OF COMMERCIAL MANAGEMENT
High School Diploma -
TAMALE SECONDARY SCHOOL