DANIEL CRAYMAH
Tarkwa
Summary
To pursue a career which is challenging enough to meet my competency, experience, education and skills to learn new ideas.
A professional with strong commitment to quality process and strong skills in communication with business partners and colleagues. A good team player with quick understanding to issues and problem solving with very foundation and understanding in system and software development.
Overview
10
10
years of professional experience
Work History
PARTS SALES AND CUSTOMER SUPPORT REPRESENTATIVE (CSR)
SERVICES MACHINERY TRUCKS (S.M.T GHANA)-VOLVO
01.2016 - 01.2022
- Maintain customer accounts using customer relationship management (CRM)
- Coordinate and communicate with the customer, service department, and parts department to ensure exceptional level of service
- Build relationship with key decision makers to enable enhance sales
- Visit and deliver parts to customers
- Follow up on quotes and convert to purchase order, and report loss sales
- Promote, develop and sell maintenance parts
- Generate and develop new business to meet business goal
- Answer customer calls during and after normal business hours, including holidays
- Update and send customer backorder report, and follow up for payment
- Visit and deliver parts to customers
- Prepare and sent quotations to customers
- Organize meetings, collect customer’s concerns and offer solution
- Follow up to ensure customer satisfaction
- Coordinate and communicate with the customer, service department, and parts department to ensure exceptional level of service
WORKED AS CLERK
GODYSAM COMPANY LIMITED
01.2013 - 01.2014
NATIONAL SERVICE AS A MECHANICAL ENGINEER
YADCO GHANA LIMITED
01.2012 - 01.2013
MECHANIC
TIME MINING PROCESS
01.2015
PRACTICAL ATTACHMENT AS A WORKSHOP MACHINIST
GHANA PORTS AND HARBOURS AUTHORITY
01.2009
Education
FULL STACK SOFTWARE ENGINEERING -
ALX AFRICA
01.2024
HND - MECHNICAL ENGINEERING (PRODUCTION OPTION)
ACCRA TECHNICAL UNIVERSITY
Accra01.2012
WEST AFRICA SENIOR SECONDARY EXAMINATION - BUILDING AND CONSTRUCTION
MANKESSIM SECONDARY TECHNICAL SCHOOL
01.2006
BASIC EDUCATION CERTIFICATE EXAMINATION -
MFANTSEMAN D/A J.H.S
01.2003
BSC - MECHNICAL ENGINEERING
UNIVERSITY OF MINES AND TECHNOLOGY
Skills
- MICROSOFT WORD
- MICROSOFT POWERPOINT
- MICROSOFT EXCEL
- PROSIS NT (Volvo Software)
- IMPACT ONLINE (Volvo Software)
- SOLIDWORKS
- DART PROGRAMMING LANGUAGE
Hobbies and Interests
- PROGRAMMING
- READING
- RESEARCHING
- WATCHING FOOTBALL
- LISTENING TO MUSIC
References
- MR. PETER BRIGHT HULL, 0243515358, Tarkwa
- MR. SAMSON ATUGBA, 0244797037, Accra
Personal Information
- Date of Birth: 12/08/87
- Gender: MALE
- Nationality: GHANAIAN
- Marital Status: MARRIED
- Religion: CHRISTIAN
Timeline
PARTS SALES AND CUSTOMER SUPPORT REPRESENTATIVE (CSR)
SERVICES MACHINERY TRUCKS (S.M.T GHANA)-VOLVO
01.2016 - 01.2022
MECHANIC
TIME MINING PROCESS
01.2015
WORKED AS CLERK
GODYSAM COMPANY LIMITED
01.2013 - 01.2014
NATIONAL SERVICE AS A MECHANICAL ENGINEER
YADCO GHANA LIMITED
01.2012 - 01.2013
PRACTICAL ATTACHMENT AS A WORKSHOP MACHINIST
GHANA PORTS AND HARBOURS AUTHORITY
01.2009
FULL STACK SOFTWARE ENGINEERING -
ALX AFRICA
HND - MECHNICAL ENGINEERING (PRODUCTION OPTION)
ACCRA TECHNICAL UNIVERSITY
WEST AFRICA SENIOR SECONDARY EXAMINATION - BUILDING AND CONSTRUCTION
MANKESSIM SECONDARY TECHNICAL SCHOOL
BASIC EDUCATION CERTIFICATE EXAMINATION -
MFANTSEMAN D/A J.H.S
BSC - MECHNICAL ENGINEERING
UNIVERSITY OF MINES AND TECHNOLOGY
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